Correct, admins do not belong to a usergroup. They do not to either. Admins automatically are granted all possible permissions. So they will be able to pm.

Just to check, but be careful not to confuse wp admins from SP admins. WP admins are not SP admins by default. This allows any wp user to be an sp admin but not have to be a wp admin. You control sp admins on forum – admins – manage admins.

Thanks for you quick reply.  I understand this, and I have 3 SP admins, one of which is a wp admin.  See attached – still no PM buttons !

Any Ideas ?

Thanks

What PM buttons are missing?

Try going to forum – toolbox – housekeeping and resetting the auths cache. See if that clears it up.

Hi,

The buttons that are missing for example – the Inbox button on profile, the PM button on the post to pm the poster.  They are present  for standard registered users, but none of the admins.  I cleared the auth cache – it hasn’t made a difference.

Many Thanks

Emma

The Member PM stats shows that they dont have PM set – Can PM = No

quite odd…  so lets look at some db data…

in the sfmembers table, for those users you think are admins (as shown on the admin panel), is the admin column set to 1 or 0?

and in the wp usermeta table, for these users, what is the wp_capabilities (your prefix might be other than wp_) set to for these users? do they have sp manage capabilities listed (see what yours looks like)…

sfmembers table the admin column is set to 1

userid=1 : a:12:{s:13:”administrator”;s:1:”1″;s:18:”SPF Manage Options”;s:1:”1″;s:17:”SPF Manage Forums”;s:1:”1″;s:22:”SPF Manage User Groups”;s:1:”1″;s:22:”SPF Manage Permissions”;s:1:”1″;s:21:”SPF Manage Components”;s:1:”1″;s:17:”SPF Manage Admins”;s:1:”1″;s:16:”SPF Manage Users”;s:1:”1″;s:19:”SPF Manage Profiles”;s:1:”1″;s:18:”SPF Manage Toolbox”;s:1:”1″;s:18:”SPF Manage Plugins”;s:1:”1″;s:17:”SPF Manage Themes”;s:1:”1″;}

userod=2 : a:11:{s:18:”SPF Manage Options”;s:1:”1″;s:17:”SPF Manage Forums”;s:1:”1″;s:22:”SPF Manage User Groups”;s:1:”1″;s:22:”SPF Manage Permissions”;s:1:”1″;s:21:”SPF Manage Components”;s:1:”1″;s:16:”SPF Manage Users”;s:1:”1″;s:19:”SPF Manage Profiles”;s:1:”1″;s:17:”SPF Manage Admins”;s:1:”1″;s:18:”SPF Manage Toolbox”;s:1:”1″;s:18:”SPF Manage Plugins”;s:1:”1″;s:6:”author”;s:1:”1″;}

userid=3 : a:10:{s:6:”editor”;s:1:”1″;s:18:”SPF Manage Options”;s:1:”1″;s:17:”SPF Manage Forums”;s:1:”1″;s:22:”SPF Manage User Groups”;s:1:”1″;s:22:”SPF Manage Permissions”;s:1:”1″;s:21:”SPF Manage Components”;s:1:”1″;s:16:”SPF Manage Users”;s:1:”1″;s:19:”SPF Manage Profiles”;s:1:”1″;s:17:”SPF Manage Admins”;s:1:”1″;s:18:”SPF Manage Toolbox”;s:1:”1″;}

Thanks very much for your help !

Emma

so they are definitely admins…

in the sfmembers table, be worth looking at their auths column…  will be rather large, so just pick one…

stepping back, no caching plugins running, right? cause you cannot cache the forum page…

No caching plugind installed !

Auth column for userid -1

a:2:{i:3;a:36:{i:1;i:1;i:2;i:1;i:3;i:1;i:4;i:1;i:5;i:1;i:6;i:1;i:7;i:1;i:8;i:1;i:9;i:1;i:10;i:1;i:11;i:1;i:12;i:1;i:13;i:1;i:14;i:1;i:15;i:1;i:16;i:1;i:17;i:1;i:18;i:1;i:19;i:1;i:20;i:1;i:21;i:1;i:22;i:1;i:23;i:1;i:24;i:1;i:25;i:1;i:26;i:1;i:27;i:1;i:28;i:1;i:29;i:1;i:30;i:1;i:31;i:1;i:32;i:0;i:33;i:0;i:34;i:0;i:35;i:0;i:36;i:0;}s:6:”global”;a:36:{i:1;i:1;i:2;i:1;i:3;i:1;i:4;i:1;i:5;i:1;i:6;i:1;i:7;i:1;i:8;i:1;i:9;i:1;i:10;i:1;i:11;i:1;i:12;i:1;i:13;i:1;i:14;i:1;i:15;i:1;i:16;i:1;i:17;i:1;i:18;i:1;i:19;i:1;i:20;i:1;i:21;i:1;i:22;i:1;i:23;i:1;i:24;i:1;i:25;i:1;i:26;i:1;i:27;i:1;i:28;i:1;i:29;i:1;i:30;i:1;i:31;i:1;i:32;i:0;i:33;i:0;i:34;i:0;i:35;i:0;i:36;i:0;}}

can you go back to the toolbox and reset the auths cache once again… and then look at that auths entry again…  it looks a bit off…  your sp plugins are still active, right?

Sorry, have to head off to work.

But can you look in sfauths table and get the auth_id for the can pm Auth?

Sorry – your replies had gone on to a second page, so I hadn’t realised that you had replied.

I have reset the auth cache and checked that the SP plugins are all active – and they were/are !

Here’s the auth entry:

a:2:{i:3;a:36:{i:1;i:1;i:2;i:1;i:3;i:1;i:4;i:1;i:5;i:1;i:6;i:1;i:7;i:1;i:8;i:1;i:9;i:1;i:10;i:1;i:11;i:1;i:12;i:1;i:13;i:1;i:14;i:1;i:15;i:1;i:16;i:1;i:17;i:1;i:18;i:1;i:19;i:1;i:20;i:1;i:21;i:1;i:22;i:1;i:23;i:1;i:24;i:1;i:25;i:1;i:26;i:1;i:27;i:1;i:28;i:1;i:29;i:1;i:30;i:1;i:31;i:1;i:32;i:0;i:33;i:0;i:34;i:0;i:35;i:0;i:36;i:0;}s:6:”global”;a:36:{i:1;i:1;i:2;i:1;i:3;i:1;i:4;i:1;i:5;i:1;i:6;i:1;i:7;i:1;i:8;i:1;i:9;i:1;i:10;i:1;i:11;i:1;i:12;i:1;i:13;i:1;i:14;i:1;i:15;i:1;i:16;i:1;i:17;i:1;i:18;i:1;i:19;i:1;i:20;i:1;i:21;i:1;i:22;i:1;i:23;i:1;i:24;i:1;i:25;i:1;i:26;i:1;i:27;i:1;i:28;i:1;i:29;i:1;i:30;i:1;i:31;i:1;i:32;i:0;i:33;i:0;i:34;i:0;i:35;i:0;i:36;i:0;}}

The auth id for the Can pm Auth is 35 – see attachment

Many Thanks

Emma

so not sure how that can be after clearing the auths cache, but okay…

can you verify your sp version number and the private messaging version? and that they are at the latest?

Could the clear auth cache not be working ?  I definately did it.

SP Version 5.1.4 and pm version Version 1.2.2.