Support Forum

Admin Queue No Longer Working for Replies

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JI jim
jim
Member

Joakim (Simple:Press) said
it looks like there never have been an option to open the moderation queue on mobile…
We added the button in the mobile view in the Reboot theme in version 2.3.2.

Interesting, we’ve been using the Admin Queue on mobile for years. It just stopped working in the past couple months. I’ll need to review our child theme to check if it’s something I added.

Regardless, where can I get the current version of the Reboot parent theme? The update does not appear in our site updates, or the forum Themes options. And I have the unlimited license but get an error when attempting to download here…

JI jim
jim
Member

PS: It appears that our ghost post issue as been resolved!

We recently had two new first post replies that appeared in the Admin Queue. One spam and one legit. And we were were able to moderate these as expected.

Thank you!

JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin

jim said
PS: It appears that our ghost post issue as been resolved!

We recently had two new first post replies that appeared in the Admin Queue. One spam and one legit. And we were were able to moderate these as expected.

Thank you!

Wonderful! Thanks for hanging in there!

Best regards,
Joakim @ Simple:Press
Timezone: CET

JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin

jim said
Interesting, we’ve been using the Admin Queue on mobile for years. It just stopped working in the past couple months. I’ll need to review our child theme to check if it’s something I added.

Regardless, where can I get the current version of the Reboot parent theme? The update does not appear in our site updates, or the forum Themes options. And I have the unlimited license but get an error when attempting to download here…

Hi again!

Thanks for letting us know. I just sent you an email with a temporary download link so that you can try the theme out. We will look into the downloading issue and get back to you.

Best regards,
Joakim @ Simple:Press
Timezone: CET

JI jim
jim
Member

Mission Accomplished!

We’ve got the Admin Queue working on mobile. Thank you for the quick fix.

Update from our SP Admin dashboard still failed, so I manually uploaded the file you sent.

Still unable to download any add-ons or themes here, but there’s no urgent need for that.

Thanks again.

JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin

Hi!

Great to hear that it works! The updating process should be back to normal and updates should download smoothly again.

Best regards,
Joakim @ Simple:Press
Timezone: CET