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An error occurred while updating Simple:Press: Could not remove the old plugin..

UN
Unknown
Member

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Plugin Simple:Press (1/1)

Downloading update from https://simple-press.com/download-manager.php?id=567…
Unpacking the update…
Installing the latest version…
Removing the old version of the plugin…
Plugin update failed.

 

no folder permission issue, 755 ?

Same is for plugins, cant update automatic as i have same error…

7 Answers

New Answer

MP Mr Papa
Mr Papa
Member

your server settings are such the web user is unable to remove dirs… 755 should be right… some servers might want 775… check the ownership too…

UN
Unknown
Member

all fines in simple-press directory set to 775 and still same issue :S

:S Strange..any soultion ?

MP Mr Papa
Mr Papa
Member

what about ownership??

are you able to update other plugins or wp itself?

UN
Unknown
Member

yes i am. No problems with other plugins, just with SP

How to check who is owner ?

YS Yellow Swordfish
Yellow Swordfish
Member

If you don’t know how then it is probably best if you ask your hosting support  to take a quick look.

Ask them to check folder ownership on:

/wp-content/plugins/simple-press – and all sub-folders

/wp-content/sp-resources and all sub-folders

UN
Unknown
Member

ahh..i was looking on wrong place due fact i don’t have CP at my server 🙂

little noobish from me but all is fine now 🙂

ftv chown 😉