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Avatar Upload Button Missing for one User Group

ER Emily Rosen
Emily Rosen
Member
Member since Aug 2016
2 posts
Aug 18, 2016 · 6:54 pm · Edited

Hey everyone!

Our forum has been working great so far, and we love it!

However, we’ve just run into our first issue. I did some quick searching here and didn’t find anyone with my same problem… We use the user groups to separate the forum visibility to different students based on term (Winter 2016, Fall 2016, etc). We have one group of users who cannot see the “upload” button on their Edit Avatar page. (See first attachment) 

Our Winter 2016 User Group, with all of the same permissions and access rights, sees the upload options just fine. 

Has anyone else seen this, or is there a setting I may be missing? I have updated the simple:press plugin to the most recent version (5.7) and made sure that our storage locations are not giving any errors..

Thank you all!

Screen-Shot-2016-08-18-at-4.41.46-PM.pngScreen-Shot-2016-08-18-at-4.42.58-PM.png

Screen-Shot-2016-08-18-at-4.41.46-PM.png Screen-Shot-2016-08-18-at-4.42.58-PM.png

3 Answers

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Aug 18, 2016 · 9:53 pm

you are not actually showing us any permissions… remember, you have to apply a usergroup and permission set to a forum in order for it to apply…  and both sets must have the upload permission enabled…

with a user who cannot see the button, go to their profile and check their permissions… can they upload avatars?

fyi, a permissions primer:  https://simple-press.com/documentation/codex/getting-started/controlling-access/

ER Emily Rosen
Emily Rosen
Member
Member since Aug 2016
2 posts
Aug 19, 2016 · 11:44 am

Mr Papa said
…remember, you have to apply a usergroup and permission set to a forum in order for it to apply…  

This was the issue, as it turns out! I thought I had already applied the group to the Forum, but I double checked that just now and the group was missing entirely. I added them and gave them Full Access, where the permission is enabled to upload the avatar. It is working for the next group now!

Thank you so much for your help! Sometimes it’s the dumb, little things that get missed. 🙂

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Aug 19, 2016 · 11:48 am

No worries and you are welcome. And thanks for the update to the topic.