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Buddypress plugin causes site to crash

JC Jimi C
Jimi C
Member

I installed the buddypress plugin, activated, and when trying to go to plugin options the site stopped loading, even home page is not loading. 

I tried to go back in admin and deactivate it, but it doesn´t deactivate.

Can i deactivate it by deleting the plugin and database files?

12 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

You certainly can just remove the plugin folder. There are no new database tables – only a single Options record.

More to the point though is why is there a problem. So you could check a few things first…

Firstly – is this using the very latest versions of WP, SP, BuddyPress and out BP plugin? I know there was a problem on a previous version that could show this behaviour if there was some setting in BP itself turned on 9i would have to search out the details).

Next – is the name of the folder the plugin is in actually named exactly ‘buddypress’ which it must be – and can you confirm that it was loaded into the correct SP Plugin location.

It could even be a simple corrupted file which does happen to everybody every now and then – especially if uploaded to your server using FileZilla.

That’s a good list for starters…

JC Jimi C
Jimi C
Member

I´m using all the latest softwares.

The folder is named buddypress, i uploaded as a zip file via the plugin uploader.

I´ll try to delete the plugin folder to see if the site comes back.

YS Yellow Swordfish
Yellow Swordfish
Member

Can you take a look in your php error log to see what has been reported. And here I am really referring to your server php error log usually available to look at through your website hosting control panel…

JC Jimi C
Jimi C
Member

A weird thing just happened!

I tried to update simple-forum plugin and i got a fail to update message, unable to remove old plugin.

I then clicked on the link to update database and another fail message, something like “no permission to access page …/sp-startup/sp-load-install.php

But now simple-forum is gone! The admin menu disappeared.

JC Jimi C
Jimi C
Member

This is my Apache2 error log

[Wed Aug 13 15:17:50 2014] [notice] child pid 16069 exit signal Segmentation fault (11), possible coredump in /etc/apache2

YS Yellow Swordfish
Yellow Swordfish
Member

That’s the Apache web server log. We are really asking about the php error log.

JC Jimi C
Jimi C
Member

I´m on a VPS managed hosting, with no control panel.

I tried the /var/log/php.log, but there are no entries for today…

MP Mr Papa
Mr Papa
Member

your php.ini file would tell you where its located… vps doesnt really matter as far as log – unless its completely disabled in php.ini (non standard)…

another option would be try enabling wp debug in your wp-config.php file… add:

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_DISPLAY’, true);