Support Forum

Cannot upload files via File Uploader with Plupload, get a JSON and Error 999

HK Hugh Kimura
Hugh Kimura
Member
Member since Jul 2012
2 posts
Oct 3, 2012 · 1:24 pm · Edited

Hi, 

I’m trying to upload a jpg and every time I try to upload it, I get the following error in a dialog box: 

Object function (E,F){return new o.fn.init(E,F)} has no method ‘parseJSON’

Then I get the following error message below the upload box:

Error 999 – Unknown server error (check image size – may be exhausting memory)

The file looks like it uploads otherwise but when I try to view previously uploaded files, they do not show up.  However, when I look for the files in my File Manger in my cpanel, the files are there.  

Things I have already checked…

  • The file size and dimension limits for images are set to unlimited
  • I set the forum-image-uploads folder to 0777
  • GD allows jpg upload in php
  • JSON enabled in php
  • php upload sizes and memory is fine 

I’m on HostGator, with the Optimize Press Theme.  Any ideas?  

 

Thanks,

Hugh

6 Answers

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Oct 3, 2012 · 6:47 pm

Have you tried multiple browsers?  which one was this in?

I seem to remember the optimize press theme incorrectly loading js/jquery (but could be wrong)… do you have a link?

for reference: http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

HK Hugh Kimura
Hugh Kimura
Member
Member since Jul 2012
2 posts
Oct 4, 2012 · 10:04 pm

I was getting the same error in Chrome and Firefox.  You are right, when I changed the theme to twentyeleven, now the uploads work fine.  I made it more complicated than it was, haha. 

Thanks for your help! 

Hugh

PR Phil Robins
Phil Robins
Member
Member since Sep 2012
15 posts
Oct 10, 2012 · 8:44 am

It’s happening to me also – I get Error 999 – Unknown server error (check image size – may be exhausting memory)

I’ve set WordPress memory to 64M in wp-config 

The folders are all writeable ..  

Happens on Chrome, Firefox.  IE9 the whole upload doesn’t even work (but I can accept that to some extent)

Any other ideas?

PR Phil Robins
Phil Robins
Member
Member since Sep 2012
15 posts
Oct 10, 2012 · 10:23 am

Actually I increased it to 256M and I think’s it’s working – got an issue with Access Denied at the moment – will come back if I defo solve it.

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Oct 10, 2012 · 7:59 pm

cool… but that is quite large memory… are these huge images?