Support Forum

Changes to memberships that I did not consent

JG Joel Gomez
Joel Gomez
Member

Guys on June 22 I acquired a Silver Membership, which allowed me to download any plugin I want for a period of 4 months. Now you changed the rules and every plugin must be purchased separately. That’s against the rules in force when I paid for my Silver Membership.

I don’t want to be a trouble, I just want the service I contracted.

Regards,

Joel

5 Answers

New Answer

MP Mr Papa
Mr Papa
Member

did you read the announcement post or forum post?

You are not losing anything…  You current Silver Membership will continue as is until expiration. You can still download any plugin that you want for no additional charge.  And the Silver Membership your purchased has a duration of 2 months, not 4.

Are you having issues downloading plugins now?

JG Joel Gomez
Joel Gomez
Member

Mr. Papa, thanks for your prompt reply. I saw everything with a price, I didn’t knew that when doing the checkout there will be no charge at all. I haven’t tried yet, but I let you know if I have any troubles at all.

Warm Regards,

Joel

MP Mr Papa
Mr Papa
Member

Okay, no worries…  It is a new system and all was checked, but there could be a few gremlins…  Each page in the store has a footnote about all discounts are applied at checkout… 

Please be sure to let us know if you have any issues…

JG Joel Gomez
Joel Gomez
Member

Mr. Papa to be very honest you have done a great work with Simple:Press and all its plugins. It is fair that you charge for each pugin. I’m happy that I acquired the Silver Membership prior to the new plans! 😉