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Cubepoint Integration Generates PHP Error

KD Kathy Drewien
Kathy Drewien
Member

I have installed Cubepoint on our site and the Cubepoint plugin to SP. When I click Components: Cubepoint I am warned of 2 failed function calls and a fatal error (lines 100 and 101). The error message is the directory file does not exist. However, I can see the file: /public_html/wp-content/sp-resources/forum-plugins/cubepoints1/admin/spa-components-cubepoints-form.php

function sp_cubepoints_admin_form(){
    include_once(SPCUBEDIR.’/admin/spa-components-cubepoints-form.php’);
    spa_cubepoints_admin_options_form()

Suggestions? Solutions?

4 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

You will see that the plugin has installed itself into a folder named ‘cubepoints1’ and it should only be ‘cubepoints’.
Can you tell me how you installed the plugin please and also check if you have two copies – one in a correctly named folder as well as the ‘bogus’ copy?

MP Mr Papa
Mr Papa
Member

Read a little bit closer… in forum-plugins, you cubepoints1… it should just be cubepoints…

we have identified a bug in wp where if you click the upload plugin too many times, it will generate that cubepoints1 folder instead of just cubepoints (true for any plugin you upload)… we have addressed the wp issue in the next version of simple press…

just rename that folder on your server… you will probably have to reactivate the plugin then…

KD Kathy Drewien
Kathy Drewien
Member

It always helps to have another set of eyes (or two) to look at what I’ve been staring at for hours! There is only one installation, so it was easy to rename the directory. FYI, I activated the SP plugin and then discovered the “parent” Cubepoint plugin had not been activated. A quick click over there, and a quick click back to SP probably muddied the installation.

Thank you for such a quick response.