Are you using SP 5.6.7 ? If so can you perform the upgrade released this past weekend as I think that might possibly be the cause.

actually, Andy means if you are not on 5.6.7, please update to that latest version…

Version: 5.6.7    Pack: 14199

Language Italian, and have 2 big problems: error of translation downloading with several plug-in and no way to update html email content. It doesn’t save text changes.

Translation Files:
Can you tell me the actual language code your site is set to? WordPress has had some odd code constructions in the past. The actual name of your main WP language file would be useful. This can be found in the /wp-content/languages folder. Normally for Italian, WordPress uses it_IT.mo so can you tell me if this is what you have?

HTML EMails:
This might have something to do with accented characters. Are you using any characters that are accented or odd in any way? If so could you try it without them to see if that works and if it does we can work on a solution for that.

Actually – if this IS the case then could you also tell us the version of your mySQL database server? You can find this in the forum admin > toolbox > environment panel.

Yellow Swordfish said
Translation Files:
Can you tell me the actual language code your site is set to? WordPress has had some odd code constructions in the past. The actual name of your main WP language file would be useful. This can be found in the /wp-content/languages folder. Normally for Italian, WordPress uses it_IT.mo so can you tell me if this is what you have?

HTML EMails:
This might have something to do with accented characters. Are you using any characters that are accented or odd in any way? If so could you try it without them to see if that works and if it does we can work on a solution for that.

Actually – if this IS the case then could you also tell us the version of your mySQL database server? You can find this in the forum admin > toolbox > environment panel.  

it_IT.mo, yes.

My blog is full of accented characters and can’t change this.

For the moment I disabled html email as users can’t recovery password (no way to insert the link for recovery). I place it, save and link disappears.

After saving:

 Here errors in log

Ah… what about the version of the HTML Email plugin? That should be version 1.0.11 (You can check this is the forum admin > Plugins list. Is this up to date? There is nothing wrong with the text.

When I asked about accented or odd characters I did not mean within your blog posts. Just within the text you were trying to use in the HTML Email. But I see that your version of mySQL should be fine anyway.

I am very puzzled about this translation file issue. We have quite a large number of Italian users and I know they al use translated files with apparently no issue. So – let;s take another route. Do ANY of the core and/or plugin/theme translation files install correctly? If they do then can you tell me which plugins specifically do not?

Yellow Swordfish said
Ah… what about the version of the HTML Email plugin? That should be version 1.0.11 (You can check this is the forum admin > Plugins list. Is this up to date? There is nothing wrong with the text.

When I asked about accented or odd characters I did not mean within your blog posts. Just within the text you were trying to use in the HTML Email. But I see that your version of mySQL should be fine anyway.

I am very puzzled about this translation file issue. We have quite a large number of Italian users and I know they al use translated files with apparently no issue. So – let;s take another route. Do ANY of the core and/or plugin/theme translation files install correctly? If they do then can you tell me which plugins specifically do not?  

		HTML Emails Attiva | Delete	A Simple:Press plugin for sending Simple:Press emails in HTML Versione 1.0.11 | Di Andy Staines & Steve Klasen | Visita il sito del plugin

Warning: file_get_contents(http://glotpress.simple-press.com/projects/simple-press-plugins/membership-subscribe/sp-membership-subscribe/it/default/export-translations?format=mo): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in/web/htdocs/www.mycuco.it/home/wp-content/plugins/simple-press/admin/panel-integration/ahah/spa-ahah-integration-langs.php on line 55
  Install failed – or there is no available translation

for these plugins, too:

• Membership Subscribe
• Post Multiple Forums
• Timezone On Registration
• Topic Redirect
• Post Anonymously
• Post Multiple Forums

I tried to unistall, and install again, here errors log:

I believe I now know a reason for the translation files issue. I need to talk to a colleague about the best way to sort the problem out but hopefully I can get those fixed up some time over the next 24 hours.

The HTML Emails still puzzles me if only because we use that particular email ourselves with no apparent problem. So it is odd. But I will dig into the code to see if I can find what might be going on.

I will come back to the thread when I know…

They are working for me now..  so think its corrected…

And I am going to dig into the html email code this morning to see if I can find any reason for that

I think I have the HTML Email issue resolved. We will push out an update pretty quickly after testing. If you want to edit the code for the fixes I can publish them here – there are two files affected.

Apologies for the problem. WordPress changed their change password core code a couple fo versions back and we clearly missed one change we needed to make to account for it.

Just so you know, our mail server seems unable to send your emails (subscriptions) so we are getting a lot of bounced email notifications, No reason given in the messages we are getting back from the server.

Yellow Swordfish said
Just so you know, our mail server seems unable to send your emails (subscriptions) so we are getting a lot of bounced email notifications, No reason given in the messages we are getting back from the server.  

Sent you a pm, withan alternative email address.

Yellow Swordfish said
I think I have the HTML Email issue resolved. We will push out an update pretty quickly after testing. If you want to edit the code for the fixes I can publish them here – there are two files affected.

Apologies for the problem. WordPress changed their change password core code a couple fo versions back and we clearly missed one change we needed to make to account for it.  

Yes, please.