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Fatal Error – Memory Size (upon installing third SP plugin)

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MH Mark Hallet
Mark Hallet
Member

Ok, I removed all the SP plugins and uploaded the BuddyPress one first. Upon upload I got the same issue as before. 

As soon as I upload it, the next page I go to will take me to the login screen and it won’t let me log in.

As soon as I delete BuddyPress from my hosting panel, my site resumes normal operations.

YS Yellow Swordfish
Yellow Swordfish
Member

The thing about the other users experience was the deactivation of the WP BuddyPress plugin and sequentially the way they were then reactivated. It worked for them apparently.

if that is not the problem then it might come down to a particular BuddyPress option that causes a problem if set or not set. So we may need to ask about your BP option settings.

MH Mark Hallet
Mark Hallet
Member

I tried the sequence that was said to have worked for the other guy. Here’s what happened.

  • Deactivated WP-BuddyPress
  • Installed SP-BuddyPress (it worked!)
  • Activated SP-BuddyPress (it worked!)
  • Activated WP-BuddyPress (it froze and kicked me out of my login session)

So there’s still an issue somewhere. As for the WP-BuddyPress settings, all the components are checked off, all the pages are linked to their default pages, and all the settings are checked off as well.

The only thing that might be different is that I tried running bbpress and mingle forums at least a year ago. They are no longer active but perhaps their removal from WordPress left some issues behind? I’m not sure if that’s even a likely cause of the issue but that’s all I can think of.

MP Mr Papa
Mr Papa
Member

interesting set of options for buddypress – all components off – kind of defeats the purpose of it… 🙂

but just checked latest buddypress (v 2.3.2.1) and latest sp/bp plugins… and you configuration of no components and no options…  doesnt cause any issue for me or memory spike…

Do you have any buddypress add on plugins your are running?

when this occurs, have you checked your server error logs for any more info other than memory issue?

MH Mark Hallet
Mark Hallet
Member

Haha, by “checked off” I meant “checked on”. I was thinking like “check off” a to-do list. Anyways..

The errors logs are empty in my hosting account, but I have never checked them before so I could be looking in the wrong spot. I will keep looking to see if I can find anything.

Here is a list of every plugin I am currently using:

  • Akismet
  • Anti Malware and Brute Force Security by ELI
  • BuddyPress
  • Dropdown Menu Widget
  • FCChat Widget
  • Fetch Tweets
  • Jetpack by WordPress.com
  • List Category Posts
  • Max Buttons
  • McAffee SECURE
  • Posts from a Category Widget
  • Simple:Press
  • Sweet Captcha
  • T(-) Countdown
  • TinyMCE Advanced
  • WangGuard
  • Wordfence Security
  • WP Slimstat
MP Mr Papa
Mr Papa
Member

lol… unfortunately, no different for me if  I enable all the components and options… 🙁

interesting though you are running a whole lot of security stuff… more isnt always better… 😉  and does seem repetitive there…

Just for a quick test, try disabling all of those plugins and see if the two work…  maybe its some interaction between three (or more) of them…  just leave buddypress and simple press active and see if any better… if so, then one by one enable until something breaks…  may be no different, but still good to rule out other interactions…

MH Mark Hallet
Mark Hallet
Member

Yeah I got hacked or something a while back. Should have kept my plugins updated, but I learned my lesson. You’re right, it’s probably overkill. I’m slowly scaling it back. 

Ok, I deactivated every single plugin (including WP-BP) except for SP. I uploaded SP-BP and activated it, I then activated WP-BP and it kicked me out of my login session. The same issues happened in the same manner as before, so I don’t think any other plugin is contributing to the issue.

YS Yellow Swordfish
Yellow Swordfish
Member

Shame – I had some hopes that Jetpack may be the guilty party as we often seem to see problems with that!

OK – perhaps for the sake of clarity we could recap briefly. Am I correct in saying that if the main WP BuddyPress plugin is NOT active but the SP BuddyPress Integration IS then leaving aside that it is a pointless permutation, there are no errors or problems?

If that is the case then it does seem to come back to the interaction between the two and clearly something everyone is overlooking as we have many users with this combination.

MH Mark Hallet
Mark Hallet
Member

Correct. If WP-BP and SP-BP are active at the same time, I get logged out of my session, cannot log back in, and the site grinds to a halt. Ifneither of those plugins are active without the other being active, there are no issues.

YS Yellow Swordfish
Yellow Swordfish
Member

I will need to Steve to weigh in on what is the best way forward here but perhaps turning off the BP options and turning them back on one at a time and seeing what happens until we find the culprit may be the only way we are going to find out what it is in your particular instance…
Steve?

MP Mr Papa
Mr Papa
Member

logged out of your session?  and cannot get back in?   guess I missed that earlier.. just thought things wouldnt load…  still a problem… 🙁

I would like to take a look in the admin and try a few things with my tools if thats possible… do you have a test mirror?   but would be kind of hard since if we initiate the problem, we would need a way to fix as well (ie ftp access)…

MH Mark Hallet
Mark Hallet
Member

Ok, I tried turning off all the WP-BP options and then uploaded SP-BP. I was able upload it successfully, but upon activation I do get kicked out of my login session.

So to be clear, I no longer receive the fatal error message anywhere (from what I can see). It looks like I am just getting logged out and I cannot log in as the administrator (it appears I can login as a normal user, but it is extremely sluggish). I occasionally get errors about redirect loops when I try to log in.

If you like, perhaps we can try troubleshooting some things on my site Friday? I don’t have a mirror site, but I could set one up by then and test if the same problem happens on my mirror site.

I also have a live chat room on my site so we can talk in a password protected room and every time there is an error I can go into my admin panel and remove the plugin manually. Let me know your thoughts.

MP Mr Papa
Mr Papa
Member

might be hard to coordinate – if I recall we are in quite different timezones…  but if you could quickly set up a test mirror (doesnt really have to be a mirror), that might be the best of both worlds…

MH Mark Hallet
Mark Hallet
Member

Alright, I’m just in the middle of a hectic few weeks so I will have to put this troubleshooting on hold for a bit. As soon as I get some free time I will post again.

IK Ike
Ike
Member

No problem, let us know when you are back around to it, we will be here.