thanks for the update…

would be curious by what you mean by the subscriber group was corrupted? was this a database error? or do you just mean the permissions were not set as desired? could they not be set?

First the error in my post above, should read 360KB not 3680KB.

Hi Mr Papa, corrupted perhaps a wrong choice of words as I have no evidence to support that, but yes it would seem permissions not working.

Despite looking multiple times I could not see anything wrong with the subscriber settings. I downloaded AAM plugin and even with that I could not see a problem. That lead me to assume perhaps wrongly, a DB table corruption with regards to the subscriber group. As I mentioned above I’m no expert and although I addressed the immediate fault for my members it did not fix the underlying subscriber group error. For now I’ve dropped the use of the subscriber group, when I have more time I will seek advice from the wordpress support forum.

I am hoping you mean the WP Subscriber ‘role’ and not a parallel SP ‘user group’ you defined. If the former then it would suggest a problem with the WP UserMeta table… It might have just needed a repair/optimise run…

Yellow Swordfish said:

I am hoping you mean the WP Subscriber ‘role’ ………would suggest a problem with the WP UserMeta table… It might have just needed a repair/optimise run…

It was the WP role and that was the sort of support advice I would have hoped to have received from the  hosts support desk agents, I did not. I guess its something I can look into and learn about at my leisure and test with a user dropped back into the subscriber role.

a change in wp role would only matter if you were auto mapping wp roles to sp usergroups…  so yes, they would get change membership and possibly permissions then… but the auto mapping is optional but a nice feature..