Support Forum
Support Forum
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Hello there,
I have just installed the file uploader for members to add photos to their posts. I don't see it on mobile?
Is it only available from the desktop or am I missing something?
Thank you.
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Not at all - it is used on the mobile as well - see this forum for example.
Which SP theme are you using...?
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YELLOW
SWORDFISH
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Looks like I am using Barebones. Does the theme influence this ability?
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No. It should be down there below the editor. On mobile BareBones uses icons because of the smaller real estate available. The attachments icon is the usual paper clip in a small circle. Are you not seeing that?
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YELLOW
SWORDFISH
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Nope, not seeing anything like that.
Here's a snapshot.
Hope that attached, as I can't see it.
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Not sure what you did but there is no attachment and none in the uploaded file folders either as far as I can see. Did you actually click on the start upload button?
As to the button on your phone view. It might be better if I can see the website itself as a user and try it that way. Is that going to be possible? If so - could you please create an account so that we can log in and see the forum behaviour. Please send a PM to both myself (Yellow Swordfish) and Mr Papa.
It helps if you can include links to not just your forum but also to this topic so we can get to it quickly to re-read what has been said. A brief reminder of the problem is also very helpful.
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YELLOW
SWORDFISH
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Logged in using the credentials you gave me but only got as far as looking on my laptop because my user does not have permission to use the uploader. I do not get the attachments button on desktop so have not yet looked on mobile.
So you need to update the users permissions to allow for this please.
Also - please note that I was unable to view my profile - which would show me the current permission set for all forums. It looks like you may have moved the website server or something as the profile urls are now incorrect.
Please go to the forum admin > Toolbox > Housekeeping and use the option to rebuild tabs and menus for the profile. This will correct things.
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YELLOW
SWORDFISH
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Okay, so derr... I didn't know I had to set permissions and the issue of seeing it on mobile seems to be solved - thanks for that!
I have one other issue. On the desktop, when you click on the images in the thread, it is so big that you can't see the X to close the image and have to refresh the page. Seems to be fine on the mobile.
Is this a display setting somewhere?
Also, is there a way to make the images in the thread a slideshow, so people don't have to click individual images to view them in larger format?
You have buttons on your 'add topic' 'subscribe' etc, whereas my forum only has links. Is this a theme thing? I like the colors of my forum but the buttons make it a bit easier to navigate I think.
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OK. I guess I assumed you could see it on the desktop as that seemed to be implied - but reading back I see you didn't actually say that.
We always supply plugins - if permissions are needed - with the permissions turned off. This avoids accidental use by someone who should not, perhaps, be enabled to use it. Worth noting that beside each activated plugin in the listing is a 'getting started' link which explains what is needed for use. Might help if you add any other plugins in the future.
As to images being shown too large - do you have the option '' set in the forum admin > options > content settings? If you do, and this is happening then it could be a script conflict of some sort not allowing us to resize properly. Perhaps you could open the web browser console to see if any errors are reported. I can look for you if those credentials are still extant if you link me to an offending image.
We do not currently have a slideshow option I am afraid. I have talked to one or two people in the past who have had a WordPress plugin installed that automatically creates a slideshow from images on the page and they have reported that it works well but I am afraid I can not name any such plugins as I have never investigated it.
Yes - the BareBones theme uses links not buttons. The whole design philosophy behind it was to try and make it as simple as possible and links are quite popular these days with UI's such as FaceBook etc. The theme we are using here is our Reboot theme - a little more traditional.
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YELLOW
SWORDFISH
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