Support Forum

File uploader plugin partially work

DP Dario Pulcini
Dario Pulcini
Member

Hi,

I can’t see uploaded media on messages: when I upload a file everything seems to work, but when I publish the message in the forum I can’t see the uploaded files.

Everything work well only with images.upload-media.jpg

8 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

First up can you give me the file type you are having a problem with so I can test it here to make sure we don’t have a general problem.

But I can also see by your display there that things are not displaying correctly which may be connected. Looks to me like you have have a conflict of some sort. Can I have a link to your forum page?

YS Yellow Swordfish
Yellow Swordfish
Member

Can’t check much of course, as it doesn’t allow visitors who are not registered.

I should have asked – when you took the screenshot above were you logged in as a forum admin or an ordinary member?

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry – not ignoring you – just trying to work out what could be going on here… We are discussing it.

MP Mr Papa
Mr Papa
Member

and just to be sure, you are running SP 5.1 and the latest file uploader plugin v1.1.3??

Also, could you please go to forum – toolbox – housekeeping and try clicking on the reset auths cache button and see if that clears things up…

DP Dario Pulcini
Dario Pulcini
Member

Yes, I’m running SP 5.1. and the latest file uploader (1.1.3).

I’ve resetted the auths cache, but the problem persist.

YS Yellow Swordfish
Yellow Swordfish
Member

Is there any chance we could take a look inside your forum admin? If this is possible we would need an SP Admin account so that we can review the current settings and options to see if we can replicate the issue.

if you agree to this and it is possible then please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a closer look for you.