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Forum Disappeared!! Just uploaded Poll plug-in and POOF!

EL Elsa
Elsa
Member

OMG – What do I do??  It’s just a big fat white screen!!  Both front end and admin end.

www.elsaelsa.com/forum

HELP!

4 Answers

New Answer

EL Elsa
Elsa
Member

We deleted the Polls plug-in folder from our server and the Forum is back.  We can live without Polls, but would prefer to have that feature.  So, any ideas on how this might have happened, might help to insure it doesn’t again, and we can try reinstalling.

MP Mr Papa
Mr Papa
Member

are you sure the polls folder was named correctly?? polls vs polls1 or with some other number? the wp uploader can incorrectly add a digit on there in some cases…

EL Elsa
Elsa
Member

You nailed it Mr. Papa!  It did have a (2).  I had uploaded it once before, but after activating it, it wasn’t working.  So I deactivated it, then deleted it, then uploaded it again.  So, even if I delete in the admin section, I’m thinking that I need to delete the folder via FTP as well, or future uploads will tack on a number.  Do I have that right?

MP Mr Papa
Mr Papa
Member

yes, correct… when wp uploads a zip file, it extracts it into your uploads directory… when done, its supposed to remove it but sometimes it cannot because of permissions… so if you do another upload in same month, wp will append the numeric number to the extracted directory…  and causes errors… 

luckily a simple rename via ftp or ssh of the uploaded directory will correct it…