Support Forum

Forum Post Email Notification

SB Sam Bowden
Sam Bowden
Member

Hi,

I would like to know what are the steps i should take to ensure that members who write a new post receive email notifications to their email address as well as me, the administrator.

Regards.

6 Answers

New Answer

MP Mr Papa
Mr Papa
Member

with core simple press, only admins and moderators can receive notifications… they set it in the forum – admins – your admin options panel…

if you grab the subscriptions plugin, users can subscribe to topics or forums and get notifications on new posts to topic or forum…

SB Sam Bowden
Sam Bowden
Member

Mr Papa said
with core simple press, only admins and moderators can receive notifications… they set it in the forum – admins – your admin options panel…

if you grab the subscriptions plugin, users can subscribe to topics or forums and get notifications on new posts to topic or forum…

Hi Mr Papa,

Thank you for your reply,Unfortunately we are not receiving email notifications to the administrators as well.

The “Receive email notification on new topic/post” has been checked.

Could you explain to me how to configure the email settings?

Thanks

YS Yellow Swordfish
Yellow Swordfish
Member

The sending of emails is all handled by WordPress core – we just call the WP functions. There are a few things to check though.

First up emails will be sent to the address you have in your user profile.

If you turn on and use the email options (forum admin > Options > Email Settings) then these will simply replace the default ‘from‘ of ‘WordPress’ that WP uses. So it makes it more dedicated. This is worth doing. Also make sure that the email sending address is correct and does exist. Some servers will not send emails from an account that does not exist.

If all still fails then join the many, many WordPress users who have problems sending emails. The forums are littered with such users. We usually recommend a plugin – that we use on this site as it happens – named HGK SMTP which seems to have a good track record of fixing WP email issues so maybe that is worth a try.

DN Douglas Norton
Douglas Norton
Member

Hello i’ve installed this plug in, activated it and everything went fine… but I can’t find on the user end of the forum where they can sign up for email notifications to threads or forums.