So was there also an update to the SP Subscriptions plugin and are other items under Subscriptions working OK?

Ops, sorry for late reply, I must have lost the mail notification!

Yes swordfish, I updated even the SP Subscriptions plugin, and other subscription options in user profile are correctly working:

– Subscription Options OK

– Topic Subscriptions OK

– Subscribe Entire Forums – NOT PRESENT

The fact is I upgraded everything just because the subscribe entire forums fuction was not working. Before upgrade clicking on “save” was giving a green notification with “null” as text and preferences were not saved. Is actually an old issue I was trying to eventually fix updating everything: https://simple-press.com/support-forum/sp5-general-topics/problem-with-post-edit-buttonow-users-can-subscribe-the-entire-forum/

I’ve just noticed another weirdness: the “profile” button doesn’t link to “profile” page, it just have a link to the page you are on

As I told in previous post, if you want I can give access via PM

Yes that is probably a good idea.

Please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

PM sent,

I hope you can figure out something.

thanks!

You really are getting some serious interference from other CSS in many places aren’t you. Some weird displays.

OK first thing first. The profile form was not showing because for some reason all of the profile settings had been nulled. I have set them to their defaults but if this is not what you want them to be you will need to change them. The way the radio buttons show up in a line like that really does show up the interference!

So – beating in mind I can’t speak Italian (and my wife was not at home when I was looking at this) but is the permission to subscribe to forums actually turned on in the permission sets where it is required?

Hello Swordfish,

I see I have some css interference, it has happened after WordPress and Simple:Press updates. But this is not an issue, I can fix it quickly if all the rest will work.

The profile form was actuallly showing if I get to the profile page via URL, anyway now it’s working even the “profile” button link.

But subscriptions are still not there:

– not in backend profile tabs options: http://prntscr.com/32glco

– not in frontend profile: http://prntscr.com/32glhi

– the “alllow users to subscribe entire forums” option is turned on: http://prntscr.com/32gkvw

– the subscriptions plugin is installed and active: http://prntscr.com/32gloy

what else I can look for?

Actually the ‘CSS’ issue is our fault and I have put a fix in place for the next update. I just had not seen it before and I am sorry about that.

The question was actually ‘is the permission to subscribe to forums actually turned on in the permission sets where it is required’? That is forum admin > permissions > manage permission sets > select one of the sets that you are using and check if the permission to ‘Can subscribe to forums (if enabled) and topics’ is (a) shown in the list and (b) turned on? Check all permission sets that you use.

I’m using my administrator account, that has moderator access permission set, where quite everything is enabled.

screenshot: http://prntscr.com/32gq9z

but as I’m not sure that the option you’re tellling me is present (because of translation) can yu tellme how may I remove italian translation files so we can look at it in english? (I can’t remember where they are and I cannot find them) 

By default, language MO files would be located in /wp-content/sp-resources/forum-language/sp-plugins/ and the name of the subscription file is sp-subs-it…

All you need to do there is rename it briefly to make your check and then rename it back again afterwards.

The permission should be located in the first grouping ‘General’.

OK, removed the translation and now it’s all in english.

look at the general options in “moderators” permission set: http://prntscr.com/32irnp

I think ‘Can subscribe to forums (if enabled) and topics’ option is missing, right?

OK then,

I just did the following:

1) deactivate Subscriptions plugin

2) delete Subscriptions plugin files

3) downloaded brand new package of Subscriptions plugin

4) installed and activated

now it’s working

maybe it was just some damaged file.

Thanks anyway for assistance, with this post I’ve all subscriptions requirements in one place!

Well at least my very limited Italian didn’t let me down!

Most strange. And not really sure what to say but you could be correct. Let’s just be glad it is now corrected.