Support Forum

Forum topics resolve to blank screen after installing TinyMCE wysiwyg editor.

MC Michael Corley
Michael Corley
Member

Howdy,

We am running the current release of Simple-Press on protrak.org/wpt.  When we try to activate the TinyMCE plugin, selecting a forum topic results in a blanks screen.  When deactivated, it works fine. Where should I start looking for a conflict.  I have a large number of Simple-Press plugins installed.

Best regards,

Mike C

8 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

A blank screen may well indicate a fatal php error although why that should be may be puzzling.
Try this…
Go to the forum admin > toolbox > error log and, if any entries, scroll down to the bottom and clear them out.
Activate the editor and try and open a topic page.
back to the error log and see if anything reported… Just Warnings or Errors – NOT Notices is what we are looking for.

MC Michael Corley
Michael Corley
Member

blockquote.cite { margin-left: 5px; margin-right: 0px; padding-left: 10px; padding-right:0px; border-left: 1px solid #cccccc } blockquote.cite2 {margin-left: 5px; margin-right: 0px; padding-left: 10px; padding-right:0px; border-left: 1px solid #cccccc; margin-top: 3px; padding-top: 0px; } .plain pre, .plain tt { font-family: monospace; font-size: 100%; font-weight: normal; font-style: normal; white-space: pre-wrap; } a img { border: 0px; }body {font-family: Tahoma;font-size: 12pt;} .plain pre, .plain tt {font-family: Tahoma;font-size: 12pt;}

#xdc311666d0be4afb86d8444d2e1813b9 TD {WORD-WRAP: break-word; FONT-SIZE: 9pt; VERTICAL-ALIGN: top} #xdc311666d0be4afb86d8444d2e1813b9 .speFoot, #xdc311666d0be4afb86d8444d2e1813b9 .speHead {PADDING-BOTTOM: 3px; PADDING-TOP: 5px; PADDING-LEFT: 10px; MARGIN: 0px; PADDING-RIGHT: 0px; BACKGROUND-COLOR: #ed702b} #xdc311666d0be4afb86d8444d2e1813b9 .speInfo {BORDER-TOP: gray 1px solid; BORDER-RIGHT: gray 1px solid; BORDER-BOTTOM: gray 1px solid; PADDING-BOTTOM: 10px; PADDING-TOP: 0px; PADDING-LEFT: 10px; MARGIN: 0px; BORDER-LEFT: gray 1px solid; PADDING-RIGHT: 0px; BACKGROUND-COLOR: #facd9a} #xdc311666d0be4afb86d8444d2e1813b9 .speBody {FONT-SIZE: 11pt; MARGIN: 10px} #xdc311666d0be4afb86d8444d2e1813b9 H1 {FONT-SIZE: 115%; PADDING-BOTTOM: 4px; PADDING-TOP: 4px; PADDING-LEFT: 10px; MARGIN: 0px 0px 10px -10px; PADDING-RIGHT: 0px; BACKGROUND-COLOR: #dddddd} #xdc311666d0be4afb86d8444d2e1813b9 H3 {MARGIN: 0px 0px 0px 15px} #xdc311666d0be4afb86d8444d2e1813b9 .speFoot {VERTICAL-ALIGN: top} #xdc311666d0be4afb86d8444d2e1813b9 .speFoot A {FONT-SIZE: 85%; TEXT-DECORATION: none; VERTICAL-ALIGN: middle; COLOR: #ffffff; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px 12px 0px 0px; PADDING-RIGHT: 0px} #xdc311666d0be4afb86d8444d2e1813b9 .speFoot IMG {VERTICAL-ALIGN: middle}

Howdy,
 
I followed your instructions and here is the resulting screen:
 
[Image Can Not Be Found]
 
Best regards,
mike
 
—— Original Message ——
From: “Simple:Press Support” <support@simple-press.com>
Sent: 5/2/2015 9:36:03 AM
Subject: New Forum Post – Simple:Press: [Forum topics resolve to blank screen after installing TinyMCE wysiwyg editor.]
 
YS Yellow Swordfish
Yellow Swordfish
Member

I would suggest you skip using the email option. I have no idea what all of that junk CSS is doing or where it comes from but it doesn’t come from SP or WP…

MC Michael Corley
Michael Corley
Member

Howdy,

I followed your instructions and here the resulting error log:

errorlog.png

Thanks,

mike c

YS Yellow Swordfish
Yellow Swordfish
Member

Except there were no errors so none of that is relevant.

Only two things come to mind. The first is that, for some reason, the updated plugin is corrupted in some way and was corrupted during the download process. It is very rare but it does happen to us all sometimes.

The other is that you have some sort of WP plugin active that (a) adds something to the tinyMCE editor (like a new toolbar button or function) but that hnas not been uopdated properly to work with the latest version.

So – either possible?

MC Michael Corley
Michael Corley
Member

Howdy,

I deactivated, uninstalled, and reinstalled the TinyMCE plug in, but that did not fix the problem.  Next I removed the most recent plugin: Ban, reactivated TinyMCE and it works fine.  

Thanks for your suggestion.  I’ll uninstall and reinstall all the plugins to see if that fixed the problem.

Best regards,

Mike C

MP Mr Papa
Mr Papa
Member

to extend Andy’s questions a bit if unsure…  try a temp switch to the default wp theme and see if it works…  if not, then disable all other plugins and see if it works… if so, then re-enable one by one until it breaks…