Support Forum

Forums not sending out registration to users

MT Mathew Tan
Mathew Tan
Member

Hi there, just wondering is it a normal occurance for simple-press registration to not send out mails?
We advised them to check on both spam and inbox but no where to be found.

I’ve noticed esp. when it’s a hotmail.com email address.
Any possible way to re-send a registration link to them within simple press?

Regards,
Mathew

3 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

It isn’t an SP function to send registration emails. Actually any emails. This is all pure WordPress which is responsible.

Sadly – as anyone who trawls the WP forums will know – emails failing to be sent is a very common complaint. Whenever someone asks we always recommend installing the HGK SMTP plugin which we use on this site and in most cases this seems to clear up the problem.

MT Mathew Tan
Mathew Tan
Member

Noted will try that plugin! Much appreciated for the feedback :)
Lifesavers!!

YS Yellow Swordfish
Yellow Swordfish
Member

Hope it works for you.

Of course I should have also suggested that you double-check all of your email settings – both in WP > Settings > General and the forum admin > Options > Email…