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Help! Fatal error occured when activating plugin

RK Rodney Keyser
Rodney Keyser
Member
Member since Nov 2013
3 posts
Nov 27, 2013 · 3:10 pm · Edited

I have problems….help!  I uploaded a f plugins, and upon hitting the activate now button I got the white screen of death saying ” Fatal error: Call to undefined function sp_pm_do_user_class() in /data/20/2/142/50/2957376/user/3279260/problem-with-post-edit-buttontdocs/wordpress1/learningcenter/wp-content/sp-resources/forum-plugins/private-message-simple-press/sp-pm-plugin.php on line 356“

Now I can’t access my wp-admin, because I get above error.  This majorly stinks, could someone come to my rescue??  I just paid to get the plugins and now this is what I get I guess.

5 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 27, 2013 · 3:19 pm

You have a folder called ‘/private-message-simple-press/‘???

We do not create anything named like that. The correct folder name for the private message plugin is just that –  ‘private-messaging’.

Take a look on your sever at the folder names and make sure they are correct. If wrong then rename the folder and all should then be well.

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 27, 2013 · 3:35 pm

Please do let us now what you find, I am intrigued by this one,

RK Rodney Keyser
Rodney Keyser
Member
Member since Nov 2013
3 posts
Nov 27, 2013 · 4:42 pm

Thanks for helping me understand. We didn’t realize we couldn’t rename (to make it easy to find them in the future).  I was able to go into the root and delete the plugin and I am now able to access my wp-admin and I will start over and not rename :-)  

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 27, 2013 · 7:57 pm

Ah. That’s right I am afraid. The name has to be correct for things to work.
be earned that there is actually a WordPress issue on updating that sometimes fails to name the folder correctly and appends a ‘-1’ on the end of the name. If this happens again after an update check for that