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I'm not getting put in the plugins folder "/ sp-resources"

YL Ygor Ferdinando Lira Lima
Ygor Ferdinando Lira Lima
Member
Member since Jun 2013
11 posts
Jun 24, 2013 · 12:01 pm · Edited

I’m not getting put in the plugins folder “/ sp-resources”
I’m not allowed to write anything in this folder

Error shown in filezila:
Condition: Iniciando o envio de C:UsersygorliraDesktopadmin-barsp-admin-bar-uninstall.php
command: CWD /www/wp-content/sp-resources/forum-plugins/admin-bar
answer: 227 Entering Passive Mode (187,73,33,45,224,220)
command: STOR /www/wp-content/sp-resources/forum-plugins/admin-bar/sp-admin-bar-plugin.php
answer: 553 Can’t open that file: No such file or directory
Erro: Critical error in the file transfer

If I try to break the plugin in “/ sp-resources” of the error:
Condition: Criando pasta ‘/www/wp-content/sp-resources/forum-plugins/admin-bar’…
command: CWD /www/wp-content/sp-resources/forum-plugins
answer: 250 OK. Current directory is /www/wp-content/sp-resources/forum-plugins
command: MKD admin-bar
answer: 550 Can’t create directory: Permission denied
command: MKD /www/wp-content/sp-resources/forum-plugins/admin-bar
answer: 550 Can’t create directory: Permission denied

thank you!

3 Answers

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Jun 24, 2013 · 1:36 pm

so do you actually have a sp-resources directory?

if so, check its permissions and likely more importantly, its ownership for uid and gid…  they should match wp-content…

the directory was probably created with incorrect ownership due to some restrictive server settings…

YL Ygor Ferdinando Lira Lima
Ygor Ferdinando Lira Lima
Member
Member since Jun 2013
11 posts
Jun 24, 2013 · 2:24 pm

I see the sp-resources directory, but I can not change the permissions. This issue of “uid and gid” I do not know what is.

You can help me fix this error?

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 24, 2013 · 2:35 pm

You need to get your hosting support to check and correct  it if wrong. As a guide, ‘sp-resources’ and all it’s sub-folders need to have the same permissions, UID and GUID as the parent ‘wp-content’ folder.