Support Forum

Lost TinyMCE editor?

DK Dan Kleiman
Dan Kleiman
Member

Hi,

I just upgraded to 5.1 and I seem to have lost rich text editing. I just reinstalled TinyMCE but that didn’t help….

I’ve configured the Global Settings to allow rich text editing, but instead of a full text box with the TinyMCE icons on top, I know get a half-width both with no other options when I go to edit or add new posts.

Are there settings somewhere else I am missing?

18 Answers

New Answer

MP Mr Papa
Mr Papa
Member

Dan, so you grabbed the tinymce plugin for sp? and activated it on the sp plugins page?  on forum – components – editor, did you also select it as the default?

If yes to all that, on your SP profile page,  profile – options – posting options, what do you have selected for you editor?

If all that is right, please give us a link so we can check for any js conflicts…

DK Dan Kleiman
Dan Kleiman
Member

Hi,

Yes, uploaded, activated, and both the global options and my profile options are set to use the rich editor. This is for http://dankleiman.com.

Thanks,
Dan

YS Yellow Swordfish
Yellow Swordfish
Member

well you have an interesting set of script libraries there – some of which do not necessarily like each other but I don’t see any obvious red flags.

To enable me to look closer I really need to be able to load the forum – preferably as a user who can post. This is not, of course, possible at the moment.

Can you set us up with a temporary user account so we can take a look for you? Please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

DK Dan Kleiman
Dan Kleiman
Member

Yeah, as I was looking through them, I thought, huh, there’s got to be a way to clean this up a little. frown

I will send you both credentials.

Thanks!

Dan

YS Yellow Swordfish
Yellow Swordfish
Member

OK first question….
If you go to the forum admin > components > editor panel – are there any values in there or are they all empty – or do they have a spurious looking ‘a’ in the fields?

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry about that. We had one or two people whose editor settings were not upgraded properly – one of those oddball glitches that happened so rarely it was hard to pinpoint the cause.

Can you do the following please: Go to the SP plugins admin panel – locate the TinyMCE Editor plugin and click on uninstall (NOT deactivate). After the panel has all reloaded then install it again. Check the settings. Hopefully they should be restored.

DK Dan Kleiman
Dan Kleiman
Member

I went through the reinstall of the plugin and I’m still getting the glitchy settings. Can I add the toolbar options in manually in those fields?

YS Yellow Swordfish
Yellow Swordfish
Member

That’s a bit worrying. They should be reset by that. Can I just check that you are using the most up to date versions of both SP and the editor plugin? If not – could you update them and try that again.

If you ARE up to date with both then yes – you could re-enter the details – I am just a bit concerned…

Default Options are height: 360, language en, ‘save internal urls as relative’ checked.

Plugins: inlinepopups,media,spoiler,spellchecker,paste

Toolbar 1: bold,italic,underline,|,bullist,numlist,|,blockquote,outdent,indent,|,link,unlink,|,undo,redo,forecolor,charmap,|,image

Toolbar 2: empty

Plugin Buttons 1: media,|,spoiler,|,pastetext,pasteword,|,selectall,code,|,spellchecker

Plugin Buttons 2: empty

DK Dan Kleiman
Dan Kleiman
Member

I’m running SP 5.1.1 and TinyMCE 1.1.3.

Is there a downside to manually entering them? There might be something else going on as well??

YS Yellow Swordfish
Yellow Swordfish
Member

I dn;t believe so. Te issue we have had with a small number of upgrades was specifically on the editor plugin. The worst that can happen is that they refuse to save and you get the ‘a’s back but that shouldn’t be the case.

DK Dan Kleiman
Dan Kleiman
Member

So, I was able to manually add and then save the options (clicking “update”), but when I navigated away and then came back, the “a” was back.

Before I updated the core plugin, I updated the themes and plugins through the wordpress update interface and was getting errors before I realized I had to update the core plugin as well. I reinstalled TincyMCE after that…I don’t know if that’s at all related.

Thanks for your continued help…what else should I try?

YS Yellow Swordfish
Yellow Swordfish
Member

Persistant isn’t it? Sorry about this but usually it is a quick solve.

Are you familiar with working in the database itself – using phpMyAdmin for example? To look at and perhaps modify data items?

DK Dan Kleiman
Dan Kleiman
Member

That’s where I get a little dicey, but I do have someone who can help me out. Is there an easy way to explain what he should look for?