Hey Marcin,

Can you just check the permissions? There is a specific permission for downloading other file types called ‘Can download other file types’ in the ‘Viewing’ category.

Hey Ike,

many thanks for your fast reply!

I checked the permissions and “Can download other file type” is enabled.

Also I checked the group permissions, they seems also to be okay.

OK. Can you also just quickly check a couple of settings?

In Forum > Components > File Uploads, on the top right can you make sure the ‘other file types’ are correctly listed, and underneath that, can you make sure that ‘Show uploads inserted into post content (applies to images and media) in the attachments section below post content’ is checked?

If these are OK, could you provide a link to a forum post with an ‘other file type’ attachment?

He don’t load the site Forum > Components > File Uploads

I get only the waitbox graphic. The same problem for the subcription plugin. All other menus are ok.

Well straight away from that screenshot I notice that you need to update your version of Simple Press. 5.5.2 is available and hopefully 5.5.3 is just around the corner. You seem to be using 5.4.1.

Along with the core plugin, can you also make sure that SP plugins are up to date – and while you are at it, I would strongly recommend making sure WP core and WP plugins are up to date – then re-test and see if you still have the problem with both loading the plugin options from the admin panel, and viewing other file type attachments.

To update is currently not an option for us :-/

I tried to do this with our testsystem and after this I am forced to update WP to Version 4. And after this I get some more problems, also with other plugins

Buuut:

I get to the component page over: Plugins > Available Plugins > Options

“Show uploads inserted into post content (applies to images and media) in the attachments section below post content” has been enabled.

My guess is without updating everything it could be very difficult to properly diagnose the problem. I do know that the last few versions of core and plugins have seen updates to the uploader, but I’m not sure if lack of these updates would produce this problem.

Will have to wait for someone else to see if this is going to be a problem I’m afraid, or of course to see if there is another reason why exactly you cannot view other file types.

please list your sp version and the file uploader version… you may have a version mismatch causing you issues…

Hi Mr Papa,

the versions are:

WP: Version 3.7.1.

SP: Version 5.4.1

Uploader from: 2014-06-15 21:44:00 -0700 (Sun, 15 Jun 2014) Rev: 11569

Many thanks in advance!

Steve will hopefully be able to confirm when he is around later but I seem to recall that Simple:Press 5.4.1 required a later WordPress than 3.7.1. Were we not into WP 3.9 by that time?

simple press 5.4.1 requires wp 3.8 or later…  would have been on the download page and still in the main plugin file (sp-control.php) as required…

is that your issue?  hard to tell…  but you have certainly missed some critical security updates in wp (and even on in simple press)…

additionally, you didnt specify which version of the file uploader plugin you were using (last modified date doesnt really help), so could have additional compatibility issues…