Support Forum

Plugin Uploader Issues

CH Chris Hustad
Chris Hustad
Member

I just purchased a gold membership.  Trying to download plugins and add them through the plugin uploader of simplepress.  On every attempt (ftp info entered correctly) I get:

 

Are you sure you want to do this?

Please try again.

 

Please advise if I can even use the plugin uploader.

SP 5.3

WP 3.6

18 Answers

New Answer

MP Mr Papa
Mr Papa
Member

Yes you should be able to use the sp plugin uploader (not wp)..

Sounds like another plugin interfering with the Ajax. You are uploading the zip file, right.

Can you try uploading it via ftp?

Put the unzipped directory in wp-content/sp-resources/forum-plugins

HU Hugo
Hugo
Member

Ok so I am also having problems uploading any plugins.

Firstly I have tried uploading through the simplepress uploader and nothing.

Then I have uploaded the zipped plugin into wp-content/sp-resources/forum-plugins and still nothing shows up.

cant see what can be the problem.

Can anyone help?

http://surecarefranchise.co.uk/forum

forum can only be viewed when logged in!

YS Yellow Swordfish
Yellow Swordfish
Member

I am sorry bit I have got to ask the obvious question…

‘uploaded the zipped plugin into wp-content/sp-resources/forum-plugins’

After uploading the zip file did you then unzip it?

CH Chris Hustad
Chris Hustad
Member

I got mine figured out – for some reason when I installed it gave weird permissions to the plugins folder.

Got that set and no problems now uploading through the uploader or FTP.

Thanks for the help.

HU Hugo
Hugo
Member

Ok uploaded unzipped file and installed.

but now it will not let me upload anything when clicking add files.

any suggestions?

YS Yellow Swordfish
Yellow Swordfish
Member

not let me upload anything when clicking add files.

Can you explain in some detail what this means exactly please? I.e., what can you not do and what happens when you try…

HU Hugo
Hugo
Member

I have installed the file uploader plugin but only through ftp as it would not let me install through the SP uploader.

now when i try to upload a file in a post it will not do anything.

so when I hit add files nothing happens!!

YS Yellow Swordfish
Yellow Swordfish
Member

On the uploader issue then there are no known issues around this so I really do think this is going to be some sort of server-side issue or configuration. It would be worth checking the storage locations (Integration admin section) to check that reports all folders are readable and writable. if not then they will need correcting.

OK – still really need more information. Did the select side of it work OK? Did the browse files dialog open and allow you to select files? Does drag and drop work? Is the ‘Add Files’ showing up as a button or more like a label of text?

And finally – if it is showing up as a label and not a button  is your WordPress theme loading the bootstrap javascript library?

HU Hugo
Hugo
Member

Yes all folders are linked with a green tick.

the add files is like a button and changes when you hover over it but nothing at all happens when you try clicking it.

is there something I need to change in SP regarding  the bootstrap javascript library?

NOTE: This is set up on a multisite build and it is on the sub-domain install.

YS Yellow Swordfish
Yellow Swordfish
Member

Hugo said
is there something I need to change in SP regarding  the bootstrap javascript library

Well that really depends on whether your WordPress theme is loading the Bootstrap library. And if it is – it is not that anything needs to change in SP – it is more that you need to ensure that the Bootstrap library loads before the jQuery UI library. In short – Bootstrap is NOT compatible with the standard libraries supplied by WordPress 0 bit despite that, some theme authors use it.

Now normally – if Bootstrap is the issue – then this is shown by the Add Giles showing up ore like a label than a button. If it shows as a button then probably something else is happening. You most probably have a different JavaScript conflict – from your WP theme or another plugin – which needs to be fixed. This codex article explains what this means and what to look for:

http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

 

HU Hugo
Hugo
Member

ah ok I have noticed that my add files button does not look like the one on this forum. (see attachments)

so it looks like it is bootstrap causing the issue.

 

 

Screen-Shot-2013-08-16-at-11.20.21.png

below is my button or non button :(

Screen-Shot-2013-08-16-at-11.19.28.png
YS Yellow Swordfish
Yellow Swordfish
Member

Well the’;Start Upload’ looks suspiciously like BootStrap but Bootstrap will not stop the Add Files from working so perhaps you have both issues – i.e., a jQuery issue as well. Did you look through the generated source to see if any of these things apply?

We can usually help here in the forum sort these things out but you do need to look to see what is getting loaded.