Support Forum

Plugin "User Warnings and suspensions"

SP Stefano Prete
Stefano Prete
Member

Hi guys.

I have installed the plugin “User Warnings and suspensions” but there are a few things I don’t understand…

Here they are:

1. What is the difference between “ban” and “suspension”?

2. In Options, what does “Simple Press Notifications” mean?

3. Notification via Private Message…If a user is suspended or banned, he/she shouldn’t be able to read PMs…

4. If suspended, what is a user allowed to do?

Thank you smile

11 Answers

New Answer

IK Ike
Ike
Member

Hey Stefano,

The best way to look at it is through a post. Click the admin tools button for a user in a post and you have access to the ban / suspend options.

The difference between ‘ban’ and ‘suspension’,

  • ‘ban’ will allow you to completely ban a user, by moving them in to a specific usergroup you can create, or use something like ‘No Access’
  • ‘suspension’ will allow you to suspend the user from their usergroup for a determined amount of time. Basically works just like ‘ban’ except it automatically un-ban’s on a date that you set.

You can display this information to the user through the option ‘

If suspended or banned, the user will still be able to retrieve PM’s if you have PM option selected and you are running the PM plugin, or they can see when they log in to the forum through a notification that displays nice and clearly at the top of the page. Depending on what usergroup you demote your banned or suspended user to, that dictates what they will be able to do on the forum..

Hope this helps

SP Stefano Prete
Stefano Prete
Member

Ike, you are the man!

Thank you so much, everything sounds perfect now! wink

LU Luca Urzi'
Luca Urzi'
Member

Hi :) yesterday I tried the plugin, but after the expiration of the warning, my user wasn’t able to post. I searched for it and I found out he wasn’t in a usergroup anymore. Why’s that? 

YS Yellow Swordfish
Yellow Swordfish
Member

Initial thought is I have no idea!

I will take a look through the code and run a test here but we do not have any other reports of such a problem. I will see if I can come up with a reason or scenario…

YS Yellow Swordfish
Yellow Swordfish
Member

OK – I am unable to replicate the issue. The suspended user was correctly reinstated at expiry.

Is there anything relevant in your error log – and I mean errors or database errors to do with warnings/suspensions…?

MP Mr Papa
Mr Papa
Member

worth asking.. did you have the settings for the suspension for a user to be removed from current usergroup?  and then reinstated?

LU Luca Urzi'
Luca Urzi'
Member

Yellow Swordfish said
OK – I am unable to replicate the issue. The suspended user was correctly reinstated at expiry.

Is there anything relevant in your error log – and I mean errors or database errors to do with warnings/suspensions…?

the only relevant thing is that he is a moderator (i wanted to try it on someone I knew).

IK Ike
Ike
Member

So did you have a look in the SP error log?

Also did you check to see if you have the setting for the suspended user to be removed from current usergroup checked?

LU Luca Urzi'
Luca Urzi'
Member

Ike said
So did you have a look in the SP error log?

Also did you check to see if you have the setting for the suspended user to be removed from current usergroup checked?

it was just a warning, not a suspension

the only error in the same day was about a SQL syntax 

YS Yellow Swordfish
Yellow Swordfish
Member

I will test warnings as well.
SQL Syntax errors are not good. What is the error please?