Support Forum

Post by email troubleshooting w. gmail

75 Answers

New Answer

MR MrWizard
MrWizard
Member

Admin notifications…. can I set this to work with admin notifications?  I haven’t tried with subscriptions. 

Everyone else can go to the site… that’s kinda the point actually…. recurring traffic for SEO purposes.  It would be easier for everyone to generate conversation, but then I wouldn’t get the hits, page depth, etc.

If you don’t allow this on admin notifications, you REALLY SHOULD.  everyone is posting in the forum for my opinion on stuff… I pretty much need to be responding to every post… subscription or not :-/

 

 

MP Mr Papa
Mr Papa
Member

we do allow it on admin notifications and subscriptions… just trying to gather info to understand your issue… need data in order to understand and troubleshoot…

When you say you are not allowed to reply by email, what tells you this? the notification email? other?

MP Mr Papa
Mr Papa
Member

Incidentally, my replies to you tonight have mostly been from email to admin notifications…

MR MrWizard
MrWizard
Member

It didn’t say anything about being able to reply by email in the notification… so I just assumed that I couldn’t :-(

YS Yellow Swordfish
Yellow Swordfish
Member

Let’s confirm please – these are ADMIN notification emails sent to you because you have turned on the option to receive them in the manage admins > Your Admin options panel?

MR MrWizard
MrWizard
Member

I reply with connection success… didn’t go through.  Every forum has reply by email activated. 

YS Yellow Swordfish
Yellow Swordfish
Member

So what? You are getting the PBE instructions in the notification emails now? These details help…

MR MrWizard
MrWizard
Member

[– To reply by email insert your text above this line – instructions below –]

 

My admin notifications say that, and my test connections pass, however, PBE does not actually work in practice. 

 

YS Yellow Swordfish
Yellow Swordfish
Member

So what does it say in the toolbox email log?

nd what was it that was wrong with the admin notification emails before?

MR MrWizard
MrWizard
Member

Oh… unless you’re referring to a previous issue.  Postmark had disabled my admin email address due to a “hard bounce” during a DNS migration. 

YS Yellow Swordfish
Yellow Swordfish
Member

But it tells you quite explicitly what is wrong in the post by email log. You are sending the emails with an invalid email address that SP does not recognise.

I would suggest you read through the codex article on how to set up and use PBE… The email address you use to SEND with has to be recognised by SP – that is the only way it can tell who you are.

MR MrWizard
MrWizard
Member

Yes I have looked through it… multiple times. 

Connection to Mailbox Failed: PBE was unable to connect the mailbox. Check the correct mailbox names are attached to firms and the email settings are correct

Here is an image to show you that the test email connection was successful.

If you think that your plugin set-up tutorials are thorough, you are mistaken.  You should probably have someone who is not a developer rewrite them so that they can actually be step-by-step accurate.

In this case, I have done everything that I’m supposed to do, in addition to having the correct email on my WP and SP account to no avail.

Additionally, I feel as though you are intentionally vague in your responses, which leads me to post on here about 5 more times than I should probably need to in order to fix the issue. 

The boxes are correct, they are in the forums, I have post by email permission, I have the right email address…. what now?

 

 

YS Yellow Swordfish
Yellow Swordfish
Member

What on earth is vague about my response above (post #28)? Did you read it. I have told you there exactly what your problem is and pointed out clearly that the PBE Email log that YOU sent a screen-shot of tells you this. And I suggested that you read the codex article because it also tells you about using a sending email address that SP knows.

I’m sorry but the main reason you need to post so often is that you often do not asnwer the questions we ask or apperar to read the answers we give carefully.