Support Forum

Private Messaging not sending

ST Sarah Romero Tortosa
Sarah Romero Tortosa
Member
Member since Sep 2013
8 posts
Sep 29, 2013 · 10:06 am · Edited

Hi!

Ive installed “PM Message” plugin but it doesnt send any message. I click Compose and nothing appears , it does nothing. Google Chrome and Firefox says that button function is “javascript:void(null);”.

 

Can you help me?

Thanks.

3 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Sep 29, 2013 · 12:00 pm

The ‘JavaScript:void’ is exactly what you should see.

What about other aspects of the forum? IS that all working correctly? If something like this does not work I would have expected other issues. And would you be able to use the script console and try this to see if any errors are reported?

ST Sarah Romero Tortosa
Sarah Romero Tortosa
Member
Member since Sep 2013
8 posts
Sep 29, 2013 · 2:34 pm

Everything else is working fine.

Ive just updated Simple Press and PM and still doesnt work, I click “Compose” and nothing happens.

Please, Help.

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Sep 29, 2013 · 4:58 pm

so sounds like a js conflict if the button click does not open the compose window… js is used to open the compose form…

so with the browser console open, when you click on the compose button, what do you see? any errors reported before or after the click?