Support Forum

Private Messaging – Recipient field not working?

DA Dan
Dan
Member

I’m assuming it’s some type of JavaScript conflict but I was hoping for some insights.

I’ve installed the PM plugin, activated it, gave the permissions to my Users’s group.  When you go to the PM page, mainly under the Select Message Recipients section, when you type in a user’s name, it doesn’t begin to auto-compose.  

Even if you know the full user name and type it into the box, you still can’t send the PM.I receive the following error:

 

Incomplete entry! Please correct and re-save:

– No recipients selected

 

Any thoughts on things to check?

 

6 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

You most probably have a JavaScript conflict – your wp theme or another plugin – which needs to be fixed. This codex article explains what this means and what to look for:

http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

We can, of course, help if you give us a link to the forum page.

MP Mr Papa
Mr Papa
Member

and yes, you cannot enter any name in there…  the autocomplete, when selected, populates a different form with the user…

DA Dan
Dan
Member

The forum is located here: http://lootpalace.com/forum

I will do some JavaScript debugging tomorrow to see if I can nail down the problem

MP Mr Papa
Mr Papa
Member

yes, your site is throwing numerous javascript errors… but it also looks like you are caching the forum page which will cause those errors… you cannot cache the forum page… you must tell w3tc to ignore the wp page the forum is on for ALL types of caching in use… there is one page of settings per cache type with w3tc…

DA Dan
Dan
Member

Mr Papa said
yes, your site is throwing numerous javascript errors… but it also looks like you are caching the forum page which will cause those errors… you cannot cache the forum page… you must tell w3tc to ignore the wp page the forum is on for ALL types of caching in use… there is one page of settings per cache type with w3tc…

I’ve gone into W3 Total Cache and added the following for “Never cache these pages” will it be sufficient?

forum/*
forum

I am still doing some JS debugging on my end, if anyone happens to spot the problem before I reply saying I’ve fixed it, any help is much appreciated and I am happy to to drop a few bucks in a tip-jar for whoever helps :)

MP Mr Papa
Mr Papa
Member

with w3tc, it depends…  there are multiple different kinds of caching… page, db, etc…  each one has their own settings tab within the w3tc admin panels…

for each one you use, there is a section where you can tell it what pages to ignore..  each needs to get your ignore strings there…