Hello,
the user list autocomplete in the private messaging plugin is not working in my forum, see attachment. no user is showed
can anybody help please
thanks in advance
Hello,
the user list autocomplete in the private messaging plugin is not working in my forum, see attachment. no user is showed
can anybody help please
thanks in advance
Hey,
I can’t see your attachment, can you please add again?
Also just in case, you should have two boxes, ‘Select From Members’ and ‘Select From Buddy List’.
The first box requires you to start typing a users name, it should auto-complete the rest and allow you to select them.
As for the second box, if you have nobody in your buddy list, you won’t have anyone in this box.
Hope this helps, if not, will take a look when we can see the attachment.
attachment is now there, here again just in case
is the first box wish is not working, i start typing users name but nothing is showed
thanks
OK I see.
This is most likely being cause by a JavaScript conflict. You would need to take a look in your console when you run the private messaging page and try to add a member.
See if any errors are thrown up.
You might start here: https://simple-press.com/documentation/codex/faq/troubleshooting/what-is-this-jquery-conflict/ and see if this applies.
The error you are seeing is effectively stopping all succeeding jQuery scripts from running so we need to see where it is coming from. If in another script it may tell you in the console…
i get this error too
Uncaught TypeError: Cannot read property ‘length’ of undefined
Have you checked the loading as described in the codex article I linked to above?
By the way – should also ask if this is an up to date version of SP and all SP plugins as well as WP.
You probably have a plugin in your WordPress thats causing the problem. Try disabling all plugins except Simple:Press see if that fixes the problem.
If it does, enable your plugins one at a time and test the forum to see which one is to blame
iamblichi said
yes its all updatedits says is loaded from google…
i dont get the problem
Sorry 0 are you saying your jQuery IS being loaded from Google? If that is the case then it is the first thing to correct…
Hi,
I am having a similar problem…the difference is that I start typing in the recipient field, only Admins appear in the list. No other members.
All plugins & themes are up to date. SP version is current. I’m not getting any errors in the JS console.
Any thoughts?
Well no – not really.This is not the same thing at all.Clearly for you there is no script error so it works. Have you turned on the permission to allow your users to make use of Private Messaging?
hello again,
i corrected the jquery loading from google, and tryied disabling all others plugins… still got the problem
any other way to fix this? the javascript error only appears in the forum pages
thanks