Support Forum

Private Messaging User List

IA iamblichi
iamblichi
Member

Hello,

the user list autocomplete in the private messaging plugin is not working in my forum, see attachment. no user is showed

can anybody help please

thanks in advance

Screen-Shot-2014-08-12-at-12.24.06.png

18 Answers

New Answer

IK Ike
Ike
Member

Hey,

I can’t see your attachment, can you please add again?

Also just in case, you should have two boxes, ‘Select From Members’ and ‘Select From Buddy List’.

The first box requires you to start typing a users name, it should auto-complete the rest and allow you to select them.

As for the second box, if you have nobody in your buddy list, you won’t have anyone in this box.

Hope this helps, if not, will take a look when we can see the attachment.

IA iamblichi
iamblichi
Member

attachment is now there, here again just in case

 

is the first box wish is not working, i start typing users name but nothing is showed

 

thanksScreen-Shot-2014-08-12-at-12.24.06-1.png

IK Ike
Ike
Member

OK I see.

This is most likely being cause by a JavaScript conflict. You would need to take a look in your console when you run the private messaging page and try to add a member.

See if any errors are thrown up.

IA iamblichi
iamblichi
Member

yes i get this error: 

  1. Uncaught TypeError: undefined is not a function
YS Yellow Swordfish
Yellow Swordfish
Member

You might start here: https://simple-press.com/documentation/codex/faq/troubleshooting/what-is-this-jquery-conflict/ and see if this applies.

The error you are seeing is effectively stopping all succeeding jQuery scripts from running so we need to see where it is coming from. If in another script it may tell you in the console…

IA iamblichi
iamblichi
Member

i get this error too

 

Uncaught TypeError: Cannot read property ‘length’ of undefined

IA iamblichi
iamblichi
Member

only is showed in the forum page.. any help?

thanks

YS Yellow Swordfish
Yellow Swordfish
Member

Have you checked the loading as described in the codex article I linked to above?

By the way – should also ask if this is an up to date version of SP and all SP plugins as well as WP.

IA iamblichi
iamblichi
Member

yes its all updated

its says is loaded from google…  

i dont get the problem :(

IK Ike
Ike
Member

You probably have a plugin in your WordPress thats causing the problem. Try disabling all plugins except Simple:Press see if that fixes the problem.

If it does, enable your plugins one at a time and test the forum to see which one is to blame

YS Yellow Swordfish
Yellow Swordfish
Member

iamblichi said
yes its all updated

its says is loaded from google…  

i dont get the problem :(

Sorry 0 are you saying your jQuery IS being loaded from Google? If that is the case then it is the first thing to correct…

OJ Omar Jordan
Omar Jordan
Member

Hi,

I am having a similar problem…the difference is that I start typing in the recipient field, only Admins appear in the list. No other members.

All plugins & themes are up to date. SP version is current. I’m not getting any errors in the JS console.

Any thoughts?

YS Yellow Swordfish
Yellow Swordfish
Member

Well no – not really.This is not the same thing at all.Clearly for you there is no script error so it works. Have you turned on the permission to allow your users to make use of Private Messaging?

IA iamblichi
iamblichi
Member

hello again,

i corrected the jquery loading from google, and tryied disabling all others plugins… still got the problem

any other way to fix this? the javascript error only appears in the forum pages

 

thanks