I cannot try to rate, but I would guess its your use of the minify plugin… it seems to mess up much js in our plugin and others…  so try telling it to ignore the forum page…

Thanks. I actually have the javascript minification disabled because it was interfering with another plugin and I didn’t know how to exclude it. I still have css and html minification enabled. Might that be what’s interfering with the rating buttons? Could you tell me how to exclude the relevant files (file name, path)?

afraid I have never used the plugin and assumed it supported simple exclusion… that is, just a page slug to not minify on that page…

I doubt its a css issue… and not sure what html minification would do???

maybe i missed something else and will try to look again…

The Minify plugin allows exclusion in the following way (with text fields for each):

Local Files Minification

JavaScript files to exclude from minify (line delimited).

CSS files to exclude from minify (line delimited).

URIs on which WP-Minify parsing will be disabled (line delimited)

OK it’s a personal view but with a little experience to back it up… but I think the automatic ‘minification’ of files is just fine when you have a fairly simple and straightforward WP blog site but when you start to add in plugins and themes that require adding new scripts and components then iot can cause havoc and is nothing but trouble waiting to happen…

seems easier at first to disable it completely and either rule it out or confirm… 

It’s not WP-Minify. I deactivated the plugin and the problem persists.

next step is to use firefox and firebug… with the console open, see what happens when you click on the vote icon…

since guests cannot rate, I cannot try it myself…

Mr Papa said

next step is to use firefox and firebug… with the console open, see what happens when you click on the vote icon…

since guests cannot rate, I cannot try it myself…

So far, I absolutely love this forum setup you guys have going here. On the other hand, I cannot even come close to naming how many times I see “you need to use firefox and firebug” to find a problem to the customer. To be honest, most would not understand how to use that program to find a problem anyway. Relying on them to find the issue is quit unprofessional in all honesty. I understand that you guys have a very small team and limited time to spend on the product. It’s also free so complaining would also be something unpleasant by a customer as well. On the flip-side though, I think that you should not release a new feature until the product works 90% of the time regardless of other features people have on their WP installation. I understand that you need to release a product and have feedback on it to fix issue that you missed as well. Perhaps you could create a group of experienced designers and developers to look at your work. If they pass the new feature as “good”, then release the product. I notice the same issues people are complaining about around the forums day after day and most of the time the response is “you need to use firefox and firebug“…

I also had an issue a while back and this was the response to my issue. Perhaps you should create a plugin that tracks crashes and reports for your program so that you can find these mistakes immediately and why it happened so that you don’t have to rely on un-experienced designers and developers to find the overall issues. I would be happy to install that plugin.

Also, how about a page that gives people an update on “upcoming fixes” and “we are aware of”… this too would help with the say “this is working” type posts.

I don’t want to sound like I am bad mouthing you guys because I am not. I think you are doing a great job overall. But I also think that a better system could be created to finding issues and bugs.

wish there was too! but limit to how to debug on live server using wp and php… and namely js conflicts or if one wants to inspect css/problem-with-post-edit-buttontml, you need a nice web tool… firefox and firebug are our tools of choice… there are similar tools for IE, Chrome, safari and opera… one can use whatever they want…

those developer tools are done by dozens of folks and way out of scope for wp or any plugin for wp…

those tools represent a quick and easy way to gather information to debug a situation…

Mr Papa said

next step is to use firefox and firebug… with the console open, see what happens when you click on the vote icon…

since guests cannot rate, I cannot try it myself…

Jordanemery said

So far, I absolutely love this forum setup you guys have going here. On the other hand, I cannot even come close to naming how many times I see “you need to use firefox and firebug” to find a problem to the customer.

Interesting comments.

It looks like Steve was volunteering to check and diagnose the issue but guests cannot use the rating system, so he couldn’t. At that point the only option was for veritasnoctis to give him the ability to use the rating system or diagnose himself.

There could be some more info supplied on where to look for what is being reported, worked on or fixed. You can look at http://mantis.simple-press.com/ and see a lot of that there.

I gave guests standard access to this forum: http://prometheusreview.com/forums/posts/.

I haven’t had time yet to mess around with Firebug, and I’m not sure if I could diagnose the problem anyway.

Nothing visible happens when I click on the thumps up or down. The cursor arrow doesn’t change to a pointing finger. The thumbs just look like unlinked images. The rating system was working on 4.x, but not in 5.x.

couple comments…

first, guests cannot rate posts, so I cannot really try…

second, I do see thumb up and thumb down images… the cursor only changes to finger if you can rate on the post… you can only rate a post once…

but I do notice you have a plugin that is attempting to minify js… I would suggest disabling that on forum page or maybe altogether… it tends to cause problems, especially with js that has already been minimized as ours as… it would at least be a good test…

So there’s nothing I can do to let you as a guest rate posts?

As I mentioned earlier in the thread, I have javascript minification with the WP-Minify plugin disabled already because it was interfering with another plugin. I don’t think I have any other plugin that would be minifying javascript. The WP-Minify plugin should only be minifying css and html (whatever minifying html means). Earlier in the thread I mentioned that I tried disabling  WP-Minify altogether and that had no effect.