When I run this plugin and the ask it to delete the spam users — there are a lot, like 8,000 — the program never finishes or completes. In the end it appears that no users have been moved or deleted. Please help.
can you provide more info? what happens? any output or error message? have you looked in your php error log?
currently, no know issues with spam registration plugin…
If its trying to handle a large number of users, perhaps your system is exhausting available memory or cpu time…
try changing some of the criteria for the search (ie number of days) to reduce number of users and see if that helps… or checking less users..
if not, then with the browser console open, try again and see if any js issues are reported or what the ajax responses might be – possible something else is corrupting the responses…
I think it was the large number of users that it could not handle… I changed the day limit to drop the number way down and that seemed to work. Not ideal, but okay.
It seems that it does have to do with the number of users. When the number of users to be removed/moved is up around 1000 or higher, it says that he process has been completed, but if you search again the users are still there…
actually, probably more tied to your server and resources available… 1000 is probably just the point at which more memory or cpu time is required than your server has available…
You can probably bump both in your php.ini file….
in a later version we can look at trying to force a higher memory and cpu time (server could still reject)… hasnt been an issue before…