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Serious problem with Image and File Uploader 1.3 with Simple:Press 5.2

RH Rupert Honywood
Rupert Honywood
Member

After installing Simple:Press 5.2 on a new WordPress website last week, setting Simple:Press with a number of plugins and everything working OK I decided to install Image and File Uploader 1.3. This brought the whole site down!!

This was the error message:- 

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Warning: include_once(/problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/plupload/library/sp-plupload-components.php) [function.include-once]: failed to open stream: No such file or directory in /problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/plupload-1/sp-plupload-plugin.php on line 332

Warning: include_once() [function.include]: Failed opening ‘/problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/plupload/library/sp-plupload-components.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/plupload-1/sp-plupload-plugin.php on line 332

Fatal error: Call to undefined function sp_plupload_do_gd_check() in /problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/plupload-1/sp-plupload-plugin.php on line 333

As you can imagine – I was far from happy and had to resort to going back to my hosting provider to restore the site from the backup which is working fine again now

Can you please advise if there are any known issues and workarounds

Many thanks, Rupert 

29 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

The problem is the name of the folder it has installed into – ‘plupload-1’ – which should just be ‘plupload’ – a problem we have seen before with some ftp clients.

as a rule there is no need to restore backup when any plugin fails be it SP or WP. Just removing the plugin from the folder will correct these sort of issues.

RH Rupert Honywood
Rupert Honywood
Member

Thanks very much for responding so quickly – just before Christmas. I was simply using your uploader – should it not have put it in the right place?

Is it because I had picked up the newer version of the file and the Mac had put -1 in at the end of the filename

Am I safe to use the installer again in Simple:press Plagin?

Rupert

 

MP Mr Papa
Mr Papa
Member

well, its not our uploader, its the wp uploader…  its just another instantiation (reuse of the wp class) of it with the location set for our plugins…  and sometimes the wp uploader fails and appends a 1 to the directory if it thinks it already exists (some type of race condition)..

Yes, its safe to use again.  worst case, after uploading, just make sure the directory name looks right…  its pretty infrequent, but does occasionally happen…  we have been trying to track it down so we can report it to the wp folks, but of course, we cannot get it to happen to us on command…

RH Rupert Honywood
Rupert Honywood
Member

Thanks again for your help and so quickly. I have been able to successfully reinstall this and a couple of other of the SP plugins however I am getting some other problems in that if I add a topic, I can add a topic name but I cannot add any text in the box, also I am not getting the editor options came up although other options seem OK, if I press the Submit button, it does not save it and if I press cancel it does not work.

When it was restored a few hours ago the whole folder structured and files was restored from an incremental backup but not the SQL database. Is it related?

Or could it be as simple as deactivating and reactivating the SP plugin in case WP has got confused. No error messages are coming up

MP Mr Papa
Mr Papa
Member

are you running tinymce plugin for editing? is it latest version 2.0.2? you might try uninstalling the tinymce plugin (NOT Simple Press) and then reactivate it…

RH Rupert Honywood
Rupert Honywood
Member

Mr Papa said

are you running tinymce plugin for editing? is it latest version 2.0.2? you might try uninstalling the tinymce plugin (NOT Simple Press) and then reactivate it…

Thanks again for your prompt reply – yes you are right it is tinymce – I was using 2.0.1 downloaded a few days ago. Wgen uninstalled the problems go away. I have downloaded 2.0.2 and then reinstalled and got these error messages:-

Warning: include_once(/problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/tinymce-richtext/admin/sp-tinymce-components-form.php) [function.include-once]: failed to open stream: No such file or directory in /problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/tinymce-richtext1/sp-tinymce-plugin.php on line 167

Warning: include_once() [function.include]: Failed opening ‘/problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/tinymce-richtext/admin/sp-tinymce-components-form.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/tinymce-richtext1/sp-tinymce-plugin.php on line 167

Fatal error: Call to undefined function sp_tinymce_options_form() in /problem-with-post-edit-buttonome/rupert23/public_html/forum/wp-content/sp-resources/forum-plugins/tinymce-richtext1/sp-tinymce-plugin.php on line 168

I have uninstalled again and problem has gone away. What text editor are you using – that seems nice?

MP Mr Papa
Mr Papa
Member

notice the directory name:  tinymce-richtext1

has that 1 again…

same one – tinymce…  but in the forum – components – editor panel, select the cirkuit skin…

RH Rupert Honywood
Rupert Honywood
Member

Mr Papa said
notice the directory name:  tinymce-richtext1

has that 1 again…

same one – tinymce…  but in the forum – components – editor panel, select the cirkuit skin…

Thanks for that but I am not into coding particularly – should I wait for another update?

Do you mean Themes Editor part as I cannot see the option in which you refer?

MP Mr Papa
Mr Papa
Member

coding?  no coding needed…  sorry, update for what?

I was replying to your question about which editor we used here…  Its an option in the editor settings to make it look like here – a skin setting…  so suggested you go to the forum – components – tinymce editor admin panel and change the skin to cirkuit if you wanted it to look like here…

RH Rupert Honywood
Rupert Honywood
Member

Mr Papa said
coding?  no coding needed…  sorry, update for what?

I was replying to your question about which editor we used here…  Its an option in the editor settings to make it look like here – a skin setting…  so suggested you go to the forum – components – tinymce editor admin panel and change the skin to cirkuit if you wanted it to look like here…

OK thanks I will have another look at what you are saying – how am I going to resolve the TinyMce part as I have had to uninstall it

MP Mr Papa
Mr Papa
Member

using ftp or your server control panel (ie cpanel) filemanager, go to wp-content/sp-resources/forum-plugins and change the directory name from tinymce-richtext1 to tinymce-richtext

RH Rupert Honywood
Rupert Honywood
Member

Mr Papa said
using ftp or your server control panel (ie cpanel) filemanager, go to wp-content/sp-resources/forum-plugins and change the directory name from tinymce-richtext1 to tinymce-richtext

Thanks again – that has resolved the issue with the plugin falling over – easy when you know how :) BUT when it is activated, cannot press the cancel button again and editing is an issue, plus I am not getting the editor come up so I have had to deactivate it. Is there another fix coming for this? 

MP Mr Papa
Mr Papa
Member

there is no fix because currently there is no known issues with it…  tens of thousands of folks are using it…

you may have a javascript conflict on your site…  do you have a link to your site?

RH Rupert Honywood
Rupert Honywood
Member

Mr Papa said
there is no fix because currently there is no known issues with it…  tens of thousands of folks are using it…

you may have a javascript conflict on your site…  do you have a link to your site?

Here you go http://www.personaldevelopmentbureau.com/forum/

Are you needing admin access?