Support Forum

Subscription email notification not working

37 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

well I would assume there was more than one subscriber. Each email is indvidually sent out.

CF Conrad_Farlow
Conrad_Farlow
Member

They are going to the same person, namely me. Of course I have email notification of new topics/posts switched on in my admin options which explains that one!

Conrad

CF Conrad_Farlow
Conrad_Farlow
Member

The SMTP settings are fine, the emails are being sent. I can receive them to my gmail test account. I can see the emails if I look in /problem-with-post-edit-buttonome/…………../mail/barbel-fishing.com/conrad/cur mail directory via ssh. However they do not show up via webmail in my inbox or in my TB IMAP account.

Others are receiving subscription emails fine.

It is insane but has nothing whatsoever to do with your plugin! But why the hell does it work with the PM notifications?????

The source and destination emails are on the same server but I don’t see why that doesn’t work. I’m sure the provider will figure it out.

Conrad

CF Conrad_Farlow
Conrad_Farlow
Member

There was an account level filter moving everything with the forum name in it to a folder in my main domain’s email account. I never even new that it existed but now I have all my domains on one server it became an issue. It took some finding.

I’m happy that I beat my provider to it by using email trace in cpanel. I could see where the emails were going then it was just a matter of finding the filter which was created on the primary account a LONG time ago.

What a relief!