Support Forum

Subscriptions issue

LG Luc Gagnon
Luc Gagnon
Member

I have some problems with the Subscriptions plugins. At first, the “Forum Subscriptions” tab did not show even though “Allow members to subscribe to forums in addition to topics” was checked. So I deactivate the plugins and reactivate it. Now the “Forum Subscriptions” tab is showing but there is no forums listed (I currently have 3 active forums). I only have “On this panel, you can manage your forum subscriptions.” and the button “Update Subscriptions”.

Other Subscriptions tab are also empty. “Allow members to subscribe to forums in addition to topics” and “Enable subscription digests” are both checked.

Am I missing anything?

3 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

If you go to the manager Permissions admin and bring up a permission set that is being used – then is the ‘Can subscribe to forums (if enabled) and topics’ turned on in the “General’ section?

LG Luc Gagnon
Luc Gagnon
Member

Thanks for your help. I turned the option On and it works.