Support Forum

Subscriptions Not Working

KR Kim Roach
Kim Roach
Member

Hi,

I installed the Subscriptions plugin about a week ago but it doesn’t seem to be working.

The ‘subscribe’ button shows for me but not for our members.

 

I have the settings set to:

* Auto subscribe members to all topics they post in.

AND

* Allow member to subscribe to forums in addition to topics.

Subscription digests are disabled.

Any ideas on why the ‘Subscribe’ button is not showing up for our users?

Thanks,

Kim

7 Answers

New Answer

MP Mr Papa
Mr Papa
Member

Have you given the users permission to subscribe to topics??? forum – permissions – manage permissions and check the permission set you are using for your users…

KR Kim Roach
Kim Roach
Member

You are a life saver!!

Thanks so much :)

One other question…

What do I need to change inside PHPMyAdmin in order to have all of our existing users receive an email when their posts are replied to?

 

– Kim

KR Kim Roach
Kim Roach
Member

Thanks!!

Any thoughts on the other question?

– Kim

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry Steve missed the secondary question.

not easy to do manually. It requires the users ID being added to the topic record and the topic ID being added to the users members record. These are both stored as a php serialised array – not easy to manipulate manually and easy to break.

YS Yellow Swordfish
Yellow Swordfish
Member

No – i am not much of a fan of doing it either unless it is a must!