I switched to the WP 2014 theme and the same issue happens. With Subscriptions deactivated, everything looks OK; with Subscriptions activated, the CSS is broken (or missing).
I have switched it back to OP2 for now.
Should we try turning off all the WP plugins to see if it’s somehow a conflict with one of those?
Or uninstalling and reinstalling Subscriptions?
Or manually putting in a call for the CSS to be loaded for the Forum page?
you are reading my mind…
next step was to uninstall subscriptions and try reinstalling it… if that failed, then uninstall, delete and upload a new one (in case a file is corrupted)…..
hate to deactivate other plugins at this point, cause not sure how related, but may need too…
one other thing to check… anything in your server error log? not the forum error log but the php one physically on your server…
I uninstalled and reinstalled Subscriptions, no change.
I uninstalled, deleted, downloaded a fresh copy from your site, then re-uploaded it (via SP plugin upload tool) and reactivated it, however the same problem persists.
I deactivated ALL WP plugins except for SP itself, the problem is the same: the forum looks fine without Subscriptions, while the CSS breaks when Subscriptions is activated.
Not sure where to find the PHP error log on the server.
Thoughts?
The error log is really found differently depending on what setup you have, but generally speaking if you can test it locally using something like Apache then the error log can normally be found by right clicking on the server in the system tray. You can also view error logs through things like cPanel or other host tools.
Ike is correct – varies from host to host…
can you check some permissions? what is permissions on wp-content? and what about on sp-resources? and within sp-resources, how about forum-plugins and within forum-plugins what about subscriptions?
I have 1and1 hosting on a dedicated, managed server. I looked in the Logs directory and can see lots of files, but don’t know what the error log file name would be. There is one file called error.log but it was last modified in May 2013.
Permissions on wp-content are 755, sp-resources are 705, all folders inside are also 705, however within forum-plugins all directories (including subscriptions) are 755.
Within subscriptions, all directories are 755, however the php files are 644.
Would 705 or 644 be a problem? I can use Filezilla to set everything to 755.
I can give you FTP access if it would help troubleshooting.
Idea: Would it be useful to try adding some code to the page to manually load the missing CSS file?
705? quite odd… never seen such a setting… doesnt mean its wrong, just I dont understand it…
yes, please make sp-resources 755 as well as all the subdirs inside it.. php files should be fine at 644…