Support Forum

Unable to Access PM System as Admin

GN George Nagy
George Nagy
Member

Hello –

Running the latest version of SP (5.1.2) and the very latest version of the PM plug-in (1.1.4).  Logged in as a standard user I am able to access the PM system without issue.  Logged in as an admin however, the following message appears when trying to access the PM system:

“You must be logged in and have permission to use the Private Messaging system”

Obviously I am logged in.  

Any support would be greatly appreciated!

6 Answers

New Answer

GN George Nagy
George Nagy
Member

Too add to this… I just installed the Post Ratings plug-in, and am experiencing the same behavior.  Standard users are able to rate posts (after setting the permissions and enabling post ratings for each forum.) However the admin account is not able to rate posts.  

MP Mr Papa
Mr Papa
Member

yup as mentioned multiple times here, issue for some folks with admin permissions…  latest plugin updates should prevent but wont fix…  SP core 5.1.3 release this coming weekend should resolve…

in meantime, you could go to your db, the sfauths table and find the row for the permission in question, use_pm or rate_posts and make sure the admin_negate column is set to 0…

GN George Nagy
George Nagy
Member

Excellent – thank you.  Sorry I didn’t see previous mentions of the issue – I did some searching but apparently not on the right terms.  

Your support is much appreciated as always.  You guys do an amazing job!  

GN George Nagy
George Nagy
Member

SP core 5.1.3 solved the issue.  Thanks again.  smile