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Unable to import users

23 Answers

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AS Austin Sehling
Austin Sehling
Member

Ok let me know what you find out and I will keep trying here.

Thanks AJ

MP Mr Papa
Mr Papa
Member

thanks for picking this up @yellow-swordfish 

AS Austin Sehling
Austin Sehling
Member

I have looked into gconverter to do the migration for for me . I know you cannot endorse them but am I ok using there services if need be?

MP Mr Papa
Mr Papa
Member

we are not affiliated with gconverter in any way, but have heard good reports from folks here that have used them…

YS Yellow Swordfish
Yellow Swordfish
Member

As I understand it you are likely to end up with a more comprehensive import from the gconverter team as I believe they do some of their work manually. And as Steve said above – we have had recommendations from users who were satisfied with the work they did.

At the moment I am unable to figure out your problem and I think the only way I would be able to move on it at all would be to have a copy of your database so that i could actually run the import and diagnose what is what. We have done this before for more stubborn db’s! It depends on the size to some extent but also on whether you wish to send it of course. If you do we will guarantee that we destroy the copy after the problem has been diagnosed.

AS Austin Sehling
Austin Sehling
Member

Thank you for your advice. I have decided to go with gconverter.

MP Mr Papa
Mr Papa
Member

glad to help…  please let us know how it goes… want to make sure we have feedback if others ask…

AS Austin Sehling
Austin Sehling
Member

gconveter did a great job . Done on time and they charged a fair price. Good customer support. 

YS Yellow Swordfish
Yellow Swordfish
Member

We always do hear good things of their service. never a negative review I believe.