Support Forum

Uploader plugin

TJ Toby Jacobs
Toby Jacobs
Member

Hello,

 

I’ve just installed and activated the uploader plugin… I can not get it to work. Is there something obvious I should be doing?

 

Cheers

 

Toby

10 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

That’s not a lot to go on. Can you explain what you mean by not being able to get it to work. What, exactly, is not working? And – of course – have you activated it?

TJ Toby Jacobs
Toby Jacobs
Member

I have activated it and looked at the setting in components>file uploads

 

When creating a new topic, or replying, I do not see any new options under the text box that allow me to upload a file… nothing seems to have changed.

 

Thanks

YS Yellow Swordfish
Yellow Swordfish
Member

So no ‘Attachments’ button such as you will see under the editor window here? And are you logged in as the forum admin?

TJ Toby Jacobs
Toby Jacobs
Member

Nope, no ‘attachments’ button. I am logged in as admin.

YS Yellow Swordfish
Yellow Swordfish
Member

The forum appears to be gone. I don’t see a logon form anywhere either by the way.

TJ Toby Jacobs
Toby Jacobs
Member

It’s back online now…

If I give you my WP login details, would you be able to have a quick look… you might be able to spot an obvious quick fix?

YS Yellow Swordfish
Yellow Swordfish
Member

Sure…

Please PM credentials to both myself, to ‘Mr Papa‘. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

In this case you will need to make the account an SP Admin so that we can check out the forum admin pages.

By the way – the uploader plugin does not appear to be active

YS Yellow Swordfish
Yellow Swordfish
Member

I don’t know what to say to be honest. And I see it IS MultiSite. Probably the best bit of news is that my registered user DOES show up in all user lists.

Leaving aside specific errors for the moment I think there is a fundamental breakdown in structure. I do not know of course, so I am going to have to guess. Does your MS system use the ‘blogs.dir/X’ to determine site component storage or does it use the newer version? Because this originally older SP (5.5 series) still used blog.dir. And while the storage locations admin panel suggests they can all be accessed and written to, in actual fact it seems that some, at least, can not.

Additionally, I am not totally convinced that your database is allowing us to write to all of the tables, The file uploader plugin for example, needs to create 2 permissions and these have not happened. Additionally I tried to uninstall the file uploader plugin (so that I could reinstall it) and nothing happens when I try. But the browser console is reporting a network error although it provides no details.

If this were me I would uninstall the core SP plugin. Physically remove any folders it may have created, remove the two installed Sp plugins and theme and then start again from the position of completely updated WP and SP. Uninstall does, of course, remove any data buit it does – or should if the underlying WP behaves – create a new playing field.

Failing that I will need to bring my colleague @mr-papa into the discussion as he is much more knowledgable of MS than I am. Sadly however, he is away for a few days with only limited forum time available to him. But i will ask if he can peruse this and perhaps take a quick look at the website. he may have just the right question to ask…

TJ Toby Jacobs
Toby Jacobs
Member

As per my other posts, everything is now sorted.

 

Thanks so much for all the support.