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White screen of death on the dashboard, buddypress plugin

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YS Yellow Swordfish
Yellow Swordfish
Member

Well that is good news. But… can you tell us whet these three features are so we can run some tests here? It would be useful information….thanks

MP Mr Papa
Mr Papa
Member

yeah, not sure about that…  I dont have them all enabled…  which ones did you not have enabled??  and are  you sure in you case it was all?? and not a specific one?  would be good…

SG Shawn Gaske
Shawn Gaske
Member

well, basically what happened was this:

 

I set up a WAMP server on my windows box, installed my DB backup, fresh copy of wordpress along with my plugins including simplepress. When I installed the buddypress plugin, it threw a php error at me – as I mentioned before I’m not very savvy with PHP but I was able to determine that it was caused by not having buddypress notifications enabled. So I suppose it probably could be just that option, but the three I did not have enabled when your plugin wasn’t working were notifications, private messaging, user groups. I enabled them all. Admittedly I didn’t really test this, but when I turned them all on voila, all was working.

It’s interesting to note that I did not get any errors when running wordpress on my ubuntu box – just that blank admin panel and toolbar. 

Btw – this is slightly off topic to this thread, but I noticed that when WPMU DEV dashboard plugin is activated, your simplepress admin menu icons don’t load, just square boxes. Looks bad and the menus get all wonky. Just so you know.

YS Yellow Swordfish
Yellow Swordfish
Member

I will let Steve review the BuddyPress side of your post.

When it comes to the admin menu which icons do you mean and why is this not a problem with this WPMU DEV plugin (which I am unfamiliar with)? Actually I suspect anything with ‘WPMU’ in the title to be somewhat out of date as ‘mu’ has been known as ‘multi-site’ fpr quite a vew versions now.

MP Mr Papa
Mr Papa
Member

well, I can tell you that we do not do anything with bp usergroups or private messaging…  so that would seem to limit it to the notifications module being off…  which might make sense since that is one module I would have had on since we were interfacing with it…

will do some testing if that one is off…

SG Shawn Gaske
Shawn Gaske
Member

Cool, very happy to hear you guys are going to look in to that buddypress plugin issue. I’m glad I could help in the way I did.

 

Swordfish – WPMU DEV is a relatively well known premium theme/plugin provider. http://wpmudev.org Anyway, you know how when you go to the backend in wordpress, click on forums and then go to the forum admin page? Where all the menus are that lets one administer the forums? Each of the menu categories like forums, profiles, administrators, etc…. are all supposed to have icons, yes? In fact (because I have wpmudev disabled currently) I can see them fine, they’re a flat gray color. Well when I enabled the wpmudev dashboard, those icons are replaced by empty blue rectangles. In other words, your icons don’t load. It looks awful, to the point where I’ve disabled the wpmudev dashboard plugin completely to avoid this. I hope this description helps you to better understand what I’m experiencing. Since you don’t even know what wpmudev is, I’m assuming this’ll probably never get fixed, especially since it affects very few of your customers. I just wanted to let you know that there was an issue.

YS Yellow Swordfish
Yellow Swordfish
Member

I saw this morning that Steve had opened a ticket on the BuddyPress issue and it will get addressed.

So – let’s just talk admin menu icons.

With the release of WordPress 3.8.0, the WP team introduced a whole new method and UI for the admin menus within WP. This included a change to their icons as well as the methods used to load and display those icons. We followed suit with out main admin menu and in our 5.4.1 release – coinciding near enough with WP 3.8.1, we extended that approach to our accordion menu.

The point I was trying to make was to ask whether this WPMU plugin had recently been updated and suggesting that if it still used the moniker ‘MU’ then perhaps it had not simply because the term ‘mu’ had not been used for a long time.

To put it simply – SP is as up to date with using the technology and options offered by WP as it can be.

 

MP Mr Papa
Mr Papa
Member

we are aware of wpmudev, just not all their plugins… sounds like you are having issue with specific one – we know many of theirs to work fine…  Since wp 3.8 just completely changed how admin icons are added, I am with Andy and ask specifically if that plugin had an update for wp 3.8 to be compatible…

a ticket is open for investigation of notifications disabled having any impact…  not know to be a problem yet, but not know to be good either… ;) on business travel this week so, will be the weekend before I can look into further…