Support Forum

Widget Plugin makes content disappear

CN cntrlwiz
cntrlwiz
Member

Just upgraded to 5.0/ WP 3.3 — When the Widgets plugin is active, my posts and pages have no content. When I look at the HTML code in the browser, I see <!– article-content –> where I should see my article.

I disabled all SP plugins and activated them one by one…my site only works correctly when the Widgets plugin is deactivated.

I use Artisteer to write my own themes…I really hope it isn’t a theme issue.

16 Answers

New Answer

MP Mr Papa
Mr Papa
Member

well, we certainly arent putting that article content in there… but that said, we had one other user report the same problem, but we have not been able to track it down since we cannot duplicate ourselves…  working it…

can you go to forum – integration – page and permalink and see if the multiple display and display in loop options have any effect?

CN cntrlwiz
cntrlwiz
Member

Both settings had no effect…I need ‘display in loop’ ON or the forum appears before by page, not on it.

I had ‘allow multiple’ turned off, and turning it on had no effect on anything.

I deactivated the widget plugin to get my site back to normal.

Also, the <!– article-content –> is there when the site is working properly, right before the content.

 

UPDATE — I tried disabling all WordPress plugins…only SimplePress plugin active…problem still exists.

I also tried (while WP plugins off) deactivating all other SP plugins…problem still exists.

There appears to be an incompatibility with my theme/config somewhere.  Any ideas on what to look for?

MP Mr Papa
Mr Papa
Member

okay thanks… didnt think it would help but worth a shot…

so a couple reports… still trying to duplicate…  but hopefully resolve it soon…

CN cntrlwiz
cntrlwiz
Member

Not sure you saw this…since I edited it at about the time you replied.

UPDATE — I tried disabling all WordPress plugins…only SimplePress plugin active…problem still exists.

I also tried (while WP plugins off) deactivating all other SP plugins…problem still exists.

There appears to be an incompatibility with my theme/config somewhere.  Any ideas on what to look for?

MP Mr Papa
Mr Papa
Member

you can try the default wp theme temporarily to see if it is the theme… would be another data point…

Andy has been working this issue and will be back in AM to work it some more I believe…

at some point, if we still cannot duplicate, would it be possible to get some access to your site and see it happening and be able to upload some debug code? account to site to post and potentially ftp access to upload the debug code would be best… certainly understand if thats not doable… if it is, you might pm yellow swordfish and mr papa the credentials…

CN cntrlwiz
cntrlwiz
Member

Here’s another data point…

I set up SP5 on a demo site that I upgraded to WP3.3…The article content disappears when the Recent Forum Posts widget is added to the page.  The SP widget plugin can remain enabled.  Content does not disappear until the recent posts widget is used.

I have set up access for you on this demo site…I will PM the info.

CN cntrlwiz
cntrlwiz
Member

I forgot to mention above that the Twenty Eleven theme works properly…so it’s most likely an incompatibility with themes generated by Artisteer.  The demo site is also an Artisteer-generated theme.

If you need info about Artisteer, their site is http://www.artisteer.com/

YS Yellow Swordfish
Yellow Swordfish
Member

I can’t speak for Steve but I suspect the only way this can really be debugged properly is if I can have a full working copy of the theme so I can install locally and put it through it’s paces. And that has to be up to you. It seems ironic that probably 90% of the themes we have problems with are commercial. I will answer the PM as well.

YS Yellow Swordfish
Yellow Swordfish
Member

Just wanted to let you know that I am looking at this theme code. Actually been looking for over 2 hour now. It is just about the most convoluted and long winded theme code I have ever seen 🙂

I can solve the problem i think – well I have in a way – but haven’t yet managed to ascertain why there is a problem in the first place which is more important.

CN cntrlwiz
cntrlwiz
Member

I am neither a master of HTML or CSS…I have looked at the code generated by Artisteer, and it is very heavy in CSS and div commands.

I’m glad they have a slick GUI for making themes, but they are almost impossible to modify without the GUI.

Thanks for your efforts…you could have just said “it’s your theme, deal with it…”, but you didn’t.

MP Mr Papa
Mr Papa
Member

nope. we try to help all. wont always be successful, but we try…

Andy were the other one or two folks having this problem also using artisteer??

YS Yellow Swordfish
Yellow Swordfish
Member

Steve: don’t know the answer to that.

cntrlwiz: would you be willing and able to make a small edit to an SP code file? Would be experimental and as yet untested so I am unsure whether it would break anything else… but would help in trying to resolve the widget issue.

CN cntrlwiz
cntrlwiz
Member

Yes, I can do that.  Send me a PM with the details, and I’ll get it done ASAP.

YS Yellow Swordfish
Yellow Swordfish
Member

Easier for me to do it here…

Find the file /sp-startup/sp-load-forum.php

Move past all of the ‘include_once’ statement until you get to the comment line that reads:

# Set up Forum support WP Hooks

Immediately after that comment line add:

global $ISFORUM;
if($ISFORUM) {

And then at the bottom, after the add_action line add a closing brace.

As I said – you may have to undo this but I would appreciate knowing if this resolves the issue with the widget. What I do NOT know yet for sure, is if it has an adverse effect anywhere else. I hope to be looking into this deeper tonight.