Support Forum

Can't update themes

JV Joan Alamo Vallejo
Joan Alamo Vallejo
Member

There’s a bunch of themes ready to update, for example:

[License free update available] You have version 2.1.1 installed. Update to 2.1.5. Requires SP Version 6.2.0.

But, when I try to update them I get a forbidden access error message

And, for example, if I go to https://simple-press.com/uploads/downloads/simple-press/themes/default-2.0.0/default.zip&wpupdate=1

I get:

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>D57NA84FPQRQ7M1P</RequestId>
<HostId>HpYm+fB1IRKRZqz08m1NCYV+jv/FplB7QjzC9nJHGPgfKDjtAqZWa/6Uo9IwBMsV4aXCQicnzc4=</HostId>
</Error>

3 Answers

New Answer

JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin

Hi!

Thanks for reaching out. You are correct, yesterday we made some changes to the backend and how the free theme downloads are handled. We just released version 6.10.1 that addresses this issue. Please update to the latest version of Simple:Press and try again and it should work as expected.

Best regards,
Joakim @ Simple:Press

JV Joan Alamo Vallejo
Joan Alamo Vallejo
Member

The Default theme doesn’t go away after updating, but other than that it worked like a charm. Thanks!

[License free update available] You have version 2.0 installed. Update to 2.0.0. Requires SP Version 6.1.0.

JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin

Hi!

Thanks for letting us know, the issue is the version number. I just created a 2.0.1 release that should update the “Default” theme and fix your updating issue.

Please let us know how that works for you!

Regards,
Joakim @ Simple:Press