Support Forum

Forum displaying twice

HO HoneyBee
HoneyBee
Member

Hi my forum at olorimag.com/forum displays twice. You can see it immediately all big and then when you scroll down you can see the customised theme I had. Not sure why the big forum at the top now appears.

 

Can you help please

 

Thank you

13 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

This should help:
http://codex.simple-press.com/codex/faq/troubleshooting/i-am-seeing-multiple-forums-displayed/

MP Mr Papa
Mr Papa
Member

can you tell us exactly what you tried?

and give us a link to your site?

HO HoneyBee
HoneyBee
Member

link : http://www.olorimag.com/forum

 

I tried each of the options on their own and together

limit forum display to within WP loop and allow multiple loading of forum content.

YS Yellow Swordfish
Yellow Swordfish
Member

Well you can not cache the forum page so can you exclude the forum from the wp cache plugin (for ALL types you are using the cache for) which should be possible by using the page slug of the forum – and then try those options again when the cached pages have been cleared out?

HO HoneyBee
HoneyBee
Member

Yep, it is already excluded. 

 

i changed the slug to simply ‘forum’ and this didn’t change anything

MP Mr Papa
Mr Papa
Member

well, you are using w3tc… did you exclude the forum page on ALL types of caching in use… that plugin does not have single place you can exclude… you must do it on all tabs in the options for each caching type in use…

right now, I still appear to get a cached page…  database caching in effect and basic minification…  it seems you only excluded page caching…

HO HoneyBee
HoneyBee
Member

I tried your suggestion. That didn’t work. So I have disabled the cache plugin but there is no change

YS Yellow Swordfish
Yellow Swordfish
Member

OK – let’s step back a bit.

in all the cases we have seen in the past the forum will show itself more than once because something – a plugin or the WP theme – is doing something ‘fancy’ with the WP function the_content(). This means it is making calls to the WP template function the_content() outside of the post loop but as the forum also uses this function to display itself then it gets shown as well. Those filters we pointed you to are designed to stop that happening.

Now you are actually getting two extra copies being shown and as the filters did not work for you then I think it would be best to try and discover exactly what component is responsible for this. So – this is obviously not a new forum as it has many existing topics so what changes were made to the environment when this started to happen? I.e., did you change WP themes? Did you install new Wp plugins? did you change WP theme options? it has to come down to something!

HO HoneyBee
HoneyBee
Member

Thanks. The last thing I did was activate the Jetpack plugin. That’s what messed up the forum. It’s deactivated now.

YS Yellow Swordfish
Yellow Swordfish
Member

Oh dear… I should have thought of that… JetPack is causing all kinds of bad things for many plugins.
And now your page looks good.

Do you by any chance know which component of Jetpack you had active?

HO HoneyBee
HoneyBee
Member

From memory only the “Sharing” component. Is that what you mean?

YS Yellow Swordfish
Yellow Swordfish
Member

yes it was. I don’t believe that is the part of Jetpack that causes this though. Jetpack forces some components to be active even when you don’t realise it without offering an obvious and intuitive way to deactivate them. It really is a quite insidious plugin and the fact that it comes from the Automattic stable just makes it worse.