Support Forum

Forum Menu name changes when updating to SP 5.7

TE Teresa
Teresa
Member

I have SP version 5.6.7 installed, with the default theme.

And I have just installed the latest version of WP 4.6.

When updating to the latest version of SP the Forum menu name changes. See attachments. The issue attachment will show you what happens to the Menu name after updating to the latest version of the forum

SImplePressForum-Menu-Issue.pngSP-Menu-Original.png 

 

Any ideas?

 

Thanks

12 Answers

New Answer

MP Mr Papa
Mr Papa
Member

is the proper wp page you want selected on forum – integration – page and permalink?

what options do you have there as well for integration options?  is wp filter pages selected?

on forum – options – general display settings, what options are set for page title?

TE Teresa
Teresa
Member

SP-options.jpgScreen-Shot-2016-08-19-at-2.42.02-PM.png

>is the proper wp page you want selected on forum – integration – page and permalink?

Yes

 

I have attached screenshots of the options I have set. All this is working with SP version 5.6.7 and the SP default theme.

YS Yellow Swordfish
Yellow Swordfish
Member

There is a very long standing bug in WordPress that they have ignored for some years and that has haunted us as far as page title processing goes. I wont bore you with the details. We did make some small changes in 5.7 in response to some WP changes so it could be that this one has slipped us up.

We can probably sort out a workaround for you while investigating further, But… firstly – could you tell me what your WordPress permalink is set to?

MP Mr Papa
Mr Papa
Member

out of curiosity, does it occur if you do a temp switch to the default wp theme?

What happens if you remove the option for removing the page title completely?

@yellow-swordfish is digging in, but thought I would ask few more questions and gather data..

YS Yellow Swordfish
Yellow Swordfish
Member

Yes – I should have asked those two questions above plus a couple more. Sorry I did not think of these yesterday…

@mr-papa asked about a temp switch to a WP default theme. I think the interest in that – and something I should have asked – is about the age and construction of your WP theme. In particular, is the main menu created using the Menu Builder in WP’s admin, appearance or customise menu? Once upon a time, this did not exist and menus were created using php functions with no UI to control them. Many of those themes still exist and work. This could be an important question.

The other question I should have asked is if you go to the forum admin > Integration > Page and Permalink – is the option to ‘Filter WP list pages’ turned on? And if it is not, can you do so and then see if that makes any difference?

Finally, if that does not change anything could you try something for me? IF the theme DOES use a standard menu, could you go to the WordPress ‘Pages’ and select the forum page for editing. As you are hiding the page name via the SP options – could you edit the page title and ONLY the page title. By default it would have been entitled ‘forum’. Change it in some way – for example – to ‘forums’ and save. (Yes – grammatically incorrect but useful for the test!). Does that fix the issue?

TE Teresa
Teresa
Member

Sorry been busy over the weekend

I have already reverted to the previous version of Simple:Press. So to try all what you say it will take awhile.

A few things. 

1. The is not a very old theme and is regularly updated. It’s Akita from Themeforest. And it’s using the standard WordPress menu.

2. I have already sent you a screen shot of the Filter WP pages turned on.

MP Mr Papa
Mr Papa
Member

understand… but thus far, this is only report of this behavior… and we have not been able to replicate it… so need to see it in action and/or get some data from you…  if truly an issue with simple press, we of course want to fix it…

so just let us know when you get a chance to try the things we asked.. we will be here…

YS Yellow Swordfish
Yellow Swordfish
Member

I would add that even if it did turn out to be an issue we need to fix, there is always the alternative of creating a custom menu item that bypasses the normal method meaning it can give you a permanent fix anyway. So it need not cause you and inconvenience.

TE Teresa
Teresa
Member

Ok Sorry it took so long

We have a sandbox site to play in.

WordPress is at the latest version 4.6.1. Everything was working with SimplePress version 5.6.7. I’m using the default SP theme.

Once I updated to the latest SP version 5.7.1 then 2 things happened:

1. The default theme seemed to lose all it’s CSS (see attachment). 

2. The previous problem of the menu disappearing only when I login into the forum, continues.

I have already done the following:

1. Switched to the default WP theme. The above 2 problem still continues.

I can give you access to the sandbox site could you please take a look to figure out what’s going on?

 

Thanks

Hosed-default-theme.jpg
MP Mr Papa
Mr Papa
Member

If you can send some temp credentials to yellow swordfish and mr papa via PM to log into the site, we can take a look. 

Please make the account a wp admin with full sp admin capabilities.

also please link back to this topic so we know what it’s about. 

MP Mr Papa
Mr Papa
Member

Please see your PMs for how to configure your options to handle the issues you are seeing…