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themes-topic
Post update layout issues
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jim
Here and Now
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Aug 20, 2015 - 10:59 am

Mr Papa said
@yellow-swordfish is working up a codex page for the changes (sorry for delay)..

Thanks! Looking forward to it, I've tried various things and there is still something clearly causing theme/layout problems in our forums.

do you use css or js caching?  perhaps try clearing it (though the update does clear)...

Cleared both css and js cache, yet problems persist.

and what are the display options you have on forum - integration - page and permalink...

Page is correct. Updated permalink in SP and WP with no affect. None of the other settings have changed. See screenshot:

Screen-shot-2015-08-20-at-8.55.42-AM.pngImage EnlargerI also noticed this warning in the error log this morning:

20 August 2015 8:45 am | spaErrWarning | 3 | phpfile: /simple-press/sp-api/sp-api-plugins.php
line: 589
function: filemtime
Warning | filemtime(): stat failed for wp-content/sp-resources/forum-themes/rebootkid/styles/rebootkid.css

Sorry to hijack this topic, but thanks in advance for any feedback!

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jim
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Aug 20, 2015 - 12:11 pm

Yellow Swordfish said
They are indeed now available...

Ok, I've made any applicable changes to my child theme templates, and the one overlay change. No need to edit the main style sheet as I don't have a modified child version of that.

Yet, layout issues persist. The problem does not occur in the previous version we still have running on our test site.

And...if I activate the primary Reboot 1.04, i get the same styling issues. Any suggestions?

Please feel free to move this discussion to a new topic, or I can start a new thread...

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jim
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Aug 20, 2015 - 12:29 pm

@yellow-swordfish or @mr-papa 

Please advise regarding any danger, and the process for rolling SP back to the previous version so I can get our live site working right and troubleshoot this further after updating or test site.

Thanks!

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Ike
Sawtry, UK
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Aug 20, 2015 - 12:33 pm

Unfortunately some things I believe were WP dependant, so a previous version might not be the best option.

What happens if you disable CSS / JS caching?

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jim
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Aug 20, 2015 - 2:04 pm

Ike said
What happens if you disable CSS / JS caching?

Thank you for moving this thread @ike 

After much troubleshooting, I believe I may have resolved the issue. Based on where the page broke, I deactivated all SP plugins, and the page loaded completely! Weird thing is, I discovered no specific conflict. After reactivating all my desired SP plugins, the forums are still loading and functioning.

So there was clearly some hiccup somewhere during the update.

Will report back id issues persist.

Thanks again!

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Ike
Sawtry, UK
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Aug 20, 2015 - 2:29 pm

Very strange. Assuming you'd lost CSS it's only you and one other who has reported a similar issue. At least you are back up and running, it's possible Andy or Steve may have a few questions.

I may as well start - Where did the page break? Were you able to narrow it down to a specific plugin?

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Mr Papa
Simi Valley, CA
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Aug 20, 2015 - 9:19 pm

quite odd... would indeed be interested in knowing what error/condition was causing an issue...  it has not been a general issue...

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Nancy Johnson
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Aug 21, 2015 - 2:06 am

I am also having the problem. http://www.clangregor.com/forum-2

Formatting is gone, followed instructions in FAQ, cleared cache, no joy.

I'm going to try the disabling SP plugins solution.

Update: It didn't work.

Please help me get my layout back!

 

Nancy

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Yellow Swordfish
Glinton, England
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Aug 21, 2015 - 3:18 am

Try this if you would please:

First stage - just so we can see of there is anything actually being reported about this can you:

  1. Go to the forum admin > toolbox > error log and clear the errors with the button at the bottom of the page.
  2. Load a forum page on the website.
  3. Go back to the eror log (reload the error log page). If there are any actual 'Errors' (pink) or 'Warnings' (yellow) can you please copy and paste them in this thread.

After that:

  1. Go to the forum admin > options > global settings.
  2. Over on the right hand side ensure that both the CSS and JS combined caches are NOT checked. And Update the panel.
  3. If possible look on your server at (default) the wp-content/sp-resources/forum-cache folder to make sure that there are NO files in it. If there ARE any files please delete them and let us know.
  4. Clear your browser cache and run the forum to see if that corrects things.
andy-signature.png
YELLOW
SWORDFISH
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Nancy Johnson
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Aug 23, 2015 - 9:47 pm

Followed all directions. No success.

error-log-1.PNGImage Enlarger

Both the CSS and JS combined caches were not checked.
The wp-content/sp-resources/forum-cache folder had no files in it.

Cleared the cache. No change.
http://www.clangregor.com/forum-2

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