Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
themes-topic
some areas are white help
Avatar
kevin calvelli
Member
Free Members
sp_UserOfflineSmall Offline
Sep 22, 2015 - 3:15 am

the insert link and import edit images and insert edit video are white i cant see it help what can I do 

https://i.gyazo.com/6c4b7f9b10.....53c67b.png example picture

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Sep 22, 2015 - 3:47 am

Hey Kevin,

First check, is everything up to date? By this I mean WP, WP plugins and theme and SP, SP plugins and themes?

It could also be down to a conflict of some kind, either theme or JavaScript. Are you getting any errors on the page?

We will happily take a look for you, but as the reply / post page needs to be seen we will need login details. If you want us to then please PM login details, a link to your forum, a link to this topic and a brief reminder of the problem to me and 'Mr Papa', and one of us will take a look.

Avatar
kevin calvelli
Member
Free Members
sp_UserOfflineSmall Offline
Sep 22, 2015 - 6:46 pm

everything is up to date....no errors on the page so not sure whats wrong

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Sep 22, 2015 - 7:00 pm

So has this started happening recently? If so, what's changed? Possibly an update to your WP theme or a recently installed / updated plugin perhaps?

It's possible that the WP theme is interfering with the forums CSS. Are you able to inspect the problem elements to see firstly if the missing text is actually present in the html, and if it is where it's getting it's styling from?

Avatar
kevin calvelli
Member
Free Members
sp_UserOfflineSmall Offline
Sep 22, 2015 - 7:11 pm

no always have done that ....I just now getting around to this issue after i fixed the other issues i had ...

Avatar
kevin calvelli
Member
Free Members
sp_UserOfflineSmall Offline
Sep 22, 2015 - 7:19 pm

the letters are there its just white on white i will see if the theme and forums interfering ...not sure how to fix that is there is but do you thing if I add !important to the theme css file that can fix it? just need to find the area of those 3 

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 22, 2015 - 7:28 pm

well, we really have to be able to see it and inspect it to see what the css is doing...

Avatar
kevin calvelli
Member
Free Members
sp_UserOfflineSmall Offline
Sep 22, 2015 - 9:28 pm

if you all want access to my site just let me know where to send you all my info

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Sep 23, 2015 - 4:08 am

Hey Kevin,

I'm not sure how you were looking but I'm definitely seeing errors in the browser console. The two I see are to do with downloadable fonts 'rejected by sanitizer'. This means they are not being loaded for starters, and the second error references 'dashicons'.

So, to start if you're running any plugins for the tinyMCE WP editor, even for the admin panel i.e editing blog posts it will affect the SP editor too. As a result it looks like the plugin is loading it's own styling and that's interfering with the default black colour.

Avatar
kevin calvelli
Member
Free Members
sp_UserOfflineSmall Offline
Sep 23, 2015 - 2:18 pm

I dont think i am running any plugins for thr tiny mce wp editor hold on would visual composer affect that its a back end page builder?

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 649
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 618
Members: 17357
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10123
Posts: 79613