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themes-topic
some areas are white help
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kevin calvelli
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Sep 22, 2015 - 3:15 am

the insert link and import edit images and insert edit video are white i cant see it help what can I do 

https://i.gyazo.com/6c4b7f9b10.....53c67b.png example picture

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Ike
Sawtry, UK
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Sep 22, 2015 - 3:47 am

Hey Kevin,

First check, is everything up to date? By this I mean WP, WP plugins and theme and SP, SP plugins and themes?

It could also be down to a conflict of some kind, either theme or JavaScript. Are you getting any errors on the page?

We will happily take a look for you, but as the reply / post page needs to be seen we will need login details. If you want us to then please PM login details, a link to your forum, a link to this topic and a brief reminder of the problem to me and 'Mr Papa', and one of us will take a look.

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kevin calvelli
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Sep 22, 2015 - 6:46 pm

everything is up to date....no errors on the page so not sure whats wrong

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Ike
Sawtry, UK
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Sep 22, 2015 - 7:00 pm

So has this started happening recently? If so, what's changed? Possibly an update to your WP theme or a recently installed / updated plugin perhaps?

It's possible that the WP theme is interfering with the forums CSS. Are you able to inspect the problem elements to see firstly if the missing text is actually present in the html, and if it is where it's getting it's styling from?

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kevin calvelli
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Sep 22, 2015 - 7:11 pm

no always have done that ....I just now getting around to this issue after i fixed the other issues i had ...

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kevin calvelli
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Sep 22, 2015 - 7:19 pm

the letters are there its just white on white i will see if the theme and forums interfering ...not sure how to fix that is there is but do you thing if I add !important to the theme css file that can fix it? just need to find the area of those 3 

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Mr Papa
Simi Valley, CA
SP Master
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Sep 22, 2015 - 7:28 pm

well, we really have to be able to see it and inspect it to see what the css is doing...

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kevin calvelli
Member
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Sep 22, 2015 - 9:28 pm

if you all want access to my site just let me know where to send you all my info

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Ike
Sawtry, UK
Member
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sp_UserOfflineSmall Offline
Sep 23, 2015 - 4:08 am

Hey Kevin,

I'm not sure how you were looking but I'm definitely seeing errors in the browser console. The two I see are to do with downloadable fonts 'rejected by sanitizer'. This means they are not being loaded for starters, and the second error references 'dashicons'.

So, to start if you're running any plugins for the tinyMCE WP editor, even for the admin panel i.e editing blog posts it will affect the SP editor too. As a result it looks like the plugin is loading it's own styling and that's interfering with the default black colour.

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kevin calvelli
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Sep 23, 2015 - 2:18 pm

I dont think i am running any plugins for thr tiny mce wp editor hold on would visual composer affect that its a back end page builder?

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