Support Forum

Hey Marcin,

Can you just check the permissions? There is a specific permission for downloading other file types called 'Can download other file types' in the 'Viewing' category.

OK. Can you also just quickly check a couple of settings?

In Forum > Components > File Uploads, on the top right can you make sure the 'other file types' are correctly listed, and underneath that, can you make sure that 'Show uploads inserted into post content (applies to images and media) in the attachments section below post content' is checked?

If these are OK, could you provide a link to a forum post with an 'other file type' attachment?

Well straight away from that screenshot I notice that you need to update your version of Simple Press. 5.5.2 is available and hopefully 5.5.3 is just around the corner. You seem to be using 5.4.1.

Along with the core plugin, can you also make sure that SP plugins are up to date - and while you are at it, I would strongly recommend making sure WP core and WP plugins are up to date - then re-test and see if you still have the problem with both loading the plugin options from the admin panel, and viewing other file type attachments.

My guess is without updating everything it could be very difficult to properly diagnose the problem. I do know that the last few versions of core and plugins have seen updates to the uploader, but I'm not sure if lack of these updates would produce this problem.

Will have to wait for someone else to see if this is going to be a problem I'm afraid, or of course to see if there is another reason why exactly you cannot view other file types.