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general-topic
Cannot edit settings
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Ryan Vaughan
Rookie
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Nov 5, 2019 - 1:13 pm

Hi All - I am attempting to edit some settings in the Simple:Press backend this evening but none of the settings will load.

I can see the URL adds a # to the end of the URL when clicking in a section that is not primary, but nothing actually happens. As far as I know, there have been no updates across the website and this is the first time I have experienced this issue.

Essentially I cannot edit any settings at the moment. 

Any ideas? Thank you

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Ryan Vaughan
Rookie
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Nov 5, 2019 - 1:17 pm

After looking at console errors, it seemed to be a problem with Tidio live chat. Once disabled, settings started to load again. Amazing when you ask for help you solve it yourself and look silly. 

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SP Community Support
SP Moderator
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Nov 5, 2019 - 1:57 pm

Glad you're all squared away!

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