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Donalisa
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Sep 6, 2019 - 7:49 am

Hi after I have installed the simple press on my website, I have received an error message at the bottom of the page: It said that you will need to perform the following task for simple forum to work correctly. location unit 1 Ownership failed. We are unable to create your folder within the correct server ownership and these will need to be changed manually changed:/srv/hdocs/wp-contentss/sp-resources

Can you help me here step by step where should I make the changes if I need to?

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SP Community Support
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Sep 6, 2019 - 5:03 pm

That message indicates that the server admin might have locked down the permissions on the wp-content folder to prevent certain users from writing to or creating folders.

You should check with your host and ask them to make sure that:

1. There is an sp-resources folder created under the wp-content folder.

2. That the  wp-content/sp-resources folder is writeable (i.e.: the plugin can read and write to that folder and all sub-folders).

3. That there are 11 folders underneath the wp-content/sp-resources folder.

More information about these folders can be found here: https://simple-press.com/docum.....locations/

Thanks

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