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Support Forum Community Support: Core Topics License key

License key

Michael Kugler

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Free Members

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Apr 13, 2020 - 7:33 am

I am a silver package member and have registered my website and have tried to update my plugins but continue to get failure notification. Not sure what steps I should take at this point.

SP Community Support

SP Moderator

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Apr 13, 2020 - 7:38 am

Hi:

That's weird. But if you need to do the upgrade immediately you can download them from your account screen and then upload them to your site.

You can upload them two ways:

1. Using FTP or

2. Deleting the existing item in the plugin/theme screen and uploading the new one.

You can also download the PREMIUM UPLOADER from your account screen. When you install it it will install all the premium modules without you having to install each item one at a time.

Thanks.

Michael Kugler

Member

Free Members

Offline

Apr 13, 2020 - 7:56 am

SP Community Support said

You can also download the PREMIUM UPLOADER

That worked well, thanks

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